Essay Planning Form | My Assignment Tutor

1Understanding Operations, Logistics and Supply Chain ManagementEssay Planning FormYou need to read the Assessment Brief which is available on Moodle before filling this form.• Student Name:• Date:•Which organisation (s) would you like to choose? Please write the name oforganisation of your selected option.BoschWhich of the two areas would you like to investigate?• New product/ service development and process• Managing quality• Location and Layout• Managing people in operation and supply chains• Logistics mix: Channels, networks, transportation, managing inventory and capacity• Managing business relationships in supply chains• JIT and LeanGive a brief outline of how you are going to tackle the essay in view of:ü The context of the essay (e.g. Private company, successful company, any specific companies,Pioneer companies, …) including examples that you intend to use:The constant ability of developing and processing new services as well as managing quality of a businessare essential to become a leading global supplier such as the successful German company Bosch Group.With 78,5 Million euros of sales revenue in 2018, Bosch is seen as the leading global supplier of fourdifferent sectors providing: Mobility Solutions (61% of their sales are related to the automotive industry),industrial technology (9% of sales), Consumer goods (23% of sales) and Energy and building technology(7% of sales) (Bosch Annual Report, 2019).In the following essay issues regarding operations, logistics and supply chain management will beevaluated. All three topics are necessary for Bosch to ensure good quality and customer satisfaction. Inorder to outline those aspects, the assignment will focus on new product and service development andprocess as well as managing quality. Bosch is currently facing several problems which can be improved –2these will be discussed in the following to ensure enhancement regarding Sustainability, Responsivenessand Innovation.ü The command words (e.g. Discuss etc):Evaluate, Interprete, Assess, Analyze, Indicate, Debate, Develop, Estimate, outline, State, Show, DefineList three initial discussion or analysis points that you intend to form the main part ofyour essay (with respect to your selected areas)To ensure customer satisfaction, rapid responsiveness is essential. Bosch needs to have access to reliablesuppliers to provide reliable supply of goods themselves. In 2017, BMW was not able to completeproductions due to a shortage of goods at Bosch. Bosch needs to learn improve reliability to avoid loss ofmoney and sales (McGee, 2017).Since technology is constantly evolving, a company mainly focusing on technological services like Boschneeds to keep up with that. IoT (internet of Things) plays an important role in that topic. IoT can assurehuge efficiency in performance and is seen as one of the “most important development of the 21stcentury” (Mallon, 2018). Many businesses are currently working on it and so needs Bosch.To consider Triple Bottoom line and link it to the selected topicsOutline which theories you intend to include in your analysis within the essay (e.g. Houseof Quality for product design or TQM for Managing quality)Total quality management is a good way to ensure quality is good. For example, Just in Time as well ascontinuous improvement are important when it comes to Bosch since both are essential for rapidresponsiveness and customer satisfaction. Considering the BMW issue, Bosch should focus on Marriotts’sLEARN theory which focusses on an available plan from the manager when a system fails and the servicecannot be delivered.3Since Bosch is also supplying household goods, product development and process is vital. Through QFD(quality function development) or the House of quality Bosch will be able to meet customer needs andassure their loyalty. One crucial for that is the already mentioned sustainability of products as well as IoT.List three key resources that you will be consulting in your planning. These resources shouldbe used for either data collection of your selected organisation or finding appropriatetheories and successful examples that could be applied to the selected organisation.1.Operations management: Sustainability and supply chain management (Book)2. Operations Management (By Nigel Slack) (Book)3. (Internet) and some. Other online resources4. Academic Journal Articles


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