Assessment plan | My Assignment Tutor

ASSESSMENT TASK 3ASSESSMENT TASK 1Assessment planThe following outlines the requirements of your final assessment for:§ CPPDSM4005A Establish and build client-agency relationships§ CPPDSM4009B Interpret legislation to complete agency work§ CPPDSM4015B Minimise agency and consumer risk§ CPPDSM4056A Manage conflict and disputes in the property industry.You are required to complete all tasks to demonstrate competency in these units.These units are assessed through the following: AssessmentRequirementsMethodofAssessment1. ShortanswerquestionsWrittenactivity2. Agency–clientrelationshipsProject3. RisksinrealestateProject4. CasestudiesCasestudy/writtenactivity5. RoleplaysRoleplay All assessments will ensure that the principles of assessment and rules of evidence are adhered to. The principles ofassessment are that assessment must be valid, fair, reliable and consistent. The rules of evidence state that evidence must besufficient, valid, current and authentic.What you need to do:§ Answer the questions below by writing in the space provided. If you require more space, use a blank sheet of paper.Alternatively, you may like to use Microsoft Word and print out your answers to each question.§ You are required to answer all questions correctly. If incorrect answers are provided, your assessor will identify the gapsin your knowledge and understanding and make arrangements for reassessment.What you will need:§ Research materials such as books, internet, magazines, workplace documentation etc.§ Access to legislative and regulatory documentation.When:§ During your own time (workplace based)What you need to submit:§ Your answers to these questions.ASSESSMENT TASK 3Assessment Task 3: Project – risks in real estateWhat you need to do:§ Research and present a risk management process (Project 1)§ Conduct a risk assessment (Project 2).What you will need:§ Research materials such as books, internet, magazines, workplace documentation, legislation, regulations, etc.What you need to submit:§ Risk management plan§ Risk assessment.Instructions:Complete each project below.Project 1: Risk management processesIn this project you are required to research and submit documentation related to risk management processes, includingassociated policies and procedures and documentation used in a real estate agency. You will need to consider agency andconsumer risk.Note: If you are currently working in a real estate agency, you may use workplace information and policies and procedures.You should identify any areas for development or improvement.If you do not work in an agency, you should research information and/or visit a local agency.You will need to source the following documentation (if you cannot access the documents, you will need to develop yourown):§ Standards for risk management§ Complaints handling procedures§ Risk management policy and procedures§ Risk analysis template/risk matrix template§ Risk treatment/risk control plan§ Risk monitoring plan§ Auditing processes.ASSESSMENT TASK 3Project 2: Risk assessmentAs a real estate professional, you may be exposed to situations in which your safety could be at risk, as well as the safety ofyour clients.In this project you are required to develop a safety plan that addresses a range of risks that you and your clients couldencounter.When considering consumer risks, you should not only think about risks to their personal safety, but other risks such as theimpact of poor agency practices on clients.Note: For this project you will need to use the risk assessment tools you gathered or developed in Project 1 of this assessmenttask.You will need to complete the following steps:1. Identify any risks that may be encountered in real estate. You must identify a minimum of six risks.§ Two risks must be related to staff personal safety§ Two risks must be related to the agency§ Two risks must be related to the client/consumer (one risk must be related to their personal safety).2. Develop a risk matrix and assess the likelihood of the risk occurring and the severity of the potential consequences, thenprioritise the risks.3. Develop options for minimising each risk.4. Develop a plan for controlling and monitoring each risk, with detailed instructions as to how new processes will bemonitored and evaluated. ASSESSMENT TASK 3ASSESSMENT TASK 1Assessment planThe following outlines the requirements of your final assessment for:§ CPPDSM4005A Establish and build client-agency relationships§ CPPDSM4009B Interpret legislation to complete agency work§ CPPDSM4015B Minimise agency and consumer risk§ CPPDSM4056A Manage conflict and disputes in the property industry.You are required to complete all tasks to demonstrate competency in these units.These units are assessed through the following: AssessmentRequirementsMethodofAssessment1. ShortanswerquestionsWrittenactivity2. Agency–clientrelationshipsProject3. RisksinrealestateProject4. CasestudiesCasestudy/writtenactivity5. RoleplaysRoleplay All assessments will ensure that the principles of assessment and rules of evidence are adhered to. The principles ofassessment are that assessment must be valid, fair, reliable and consistent. The rules of evidence state that evidence must besufficient, valid, current and authentic.What you need to do:§ Answer the questions below by writing in the space provided. If you require more space, use a blank sheet of paper.Alternatively, you may like to use Microsoft Word and print out your answers to each question.§ You are required to answer all questions correctly. If incorrect answers are provided, your assessor will identify the gapsin your knowledge and understanding and make arrangements for reassessment.What you will need:§ Research materials such as books, internet, magazines, workplace documentation etc.§ Access to legislative and regulatory documentation.When:§ During your own time (workplace based)What you need to submit:§ Your answers to these questions.ASSESSMENT TASK 3Assessment Task 3: Project – risks in real estateWhat you need to do:§ Research and present a risk management process (Project 1)§ Conduct a risk assessment (Project 2).What you will need:§ Research materials such as books, internet, magazines, workplace documentation, legislation, regulations, etc.What you need to submit:§ Risk management plan§ Risk assessment.Instructions:Complete each project below.Project 1: Risk management processesIn this project you are required to research and submit documentation related to risk management processes, includingassociated policies and procedures and documentation used in a real estate agency. You will need to consider agency andconsumer risk.Note: If you are currently working in a real estate agency, you may use workplace information and policies and procedures.You should identify any areas for development or improvement.If you do not work in an agency, you should research information and/or visit a local agency.You will need to source the following documentation (if you cannot access the documents, you will need to develop yourown):§ Standards for risk management§ Complaints handling procedures§ Risk management policy and procedures§ Risk analysis template/risk matrix template§ Risk treatment/risk control plan§ Risk monitoring plan§ Auditing processes.ASSESSMENT TASK 3Project 2: Risk assessmentAs a real estate professional, you may be exposed to situations in which your safety could be at risk, as well as the safety ofyour clients.In this project you are required to develop a safety plan that addresses a range of risks that you and your clients couldencounter.When considering consumer risks, you should not only think about risks to their personal safety, but other risks such as theimpact of poor agency practices on clients.Note: For this project you will need to use the risk assessment tools you gathered or developed in Project 1 of this assessmenttask.You will need to complete the following steps:1. Identify any risks that may be encountered in real estate. You must identify a minimum of six risks.§ Two risks must be related to staff personal safety§ Two risks must be related to the agency§ Two risks must be related to the client/consumer (one risk must be related to their personal safety).2. Develop a risk matrix and assess the likelihood of the risk occurring and the severity of the potential consequences, thenprioritise the risks.3. Develop options for minimising each risk.4. Develop a plan for controlling and monitoring each risk, with detailed instructions as to how new processes will bemonitored and evaluated.

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