national policies | My Assignment Tutor

Description HA425-4: Given local, state, and national policies, cr******e a new systems approach for a healthcare facility that meets patients needs, priorities, and expectations.   GEL-8.02: Apply Critical Thinking to use principles of sound reasoning.   Imagine yourself as just being appointed the Chief Patient Experience Officer of your hospital. You have been charged by the board and CEO of the hospital to cr******e a new systems approach for the hospital that will meet the patient’s needs, priorities, and expectations in a manner that exemplifies the values of re************pass************ce, and community pride.  Your plan should include:   A method of determining who the customer is.  What the customer wants.  How the hospital will meet those needs and desires.  How you will measure customer satisfaction.  The data capture modalities you will use, such as qualitative or quantitative methods, to obtain the information.  How you will communicate the results of this new program to the world.  Instructions  Cr******e a PowerPoint® presentation at least 15–20 slides in length that discusses your planned proposal. Each process should be outlined in 2–4 slides. Include detailed speaker’s notes that describe your program, which should include your answers to the questions below. Be sure to include references and citations from at least five sources. Your PowerPoint presentation needs to be visually appealing to catch your ******ience’s attention, as your goal is to promote your program to the healthcare organization groups and people attending.   Be sure to:   Outline the current customer experience efforts and how these efforts could be improved with an organized effort.  Explain how the Affordable Care Act provides financial incentives in the form of performance-based bonuses or penalties based on the efficiency, effectiveness, and satisfaction with hospital services.  Thoroughly analyze how your new systems approach for the hospital will satisfy all stakeholders and how it will improve results, measure success, and communicate the results to the world. Provide a step-by-step plan for implementation of your proposal.  Describe how the new systems approach for the hospital will meet the patient’s needs, priorities, and expectations in a manner that exemplifies the values of re************pass************ce, and community pride in the hospital.  Minimum Submission Requirements   This Assessment should be a 15-20 slide Microsoft Powerpoint presentation, in addition to the title and reference slides.  Respond to the questions in a thorough manner, providing specific examples of concepts, topics, definitions, and other elements asked for in the questions. Your submission should be highly organized, logical, and focused.  Your submission must be written in Standard English and demonstrate exceptional content, organization, style, and grammar and mechanics.  Your submission should provide a clearly established and sustained viewpoint and purpose.  Your writing should be well ordered, logical and unified, as well as original and insightful.  A separate page at the end of your submission should contain a l****** of references, in APA format. Use your textbook, the Library, and the internet for research.  Be sure to cite both in-text and reference l****** citations where appropriate and reference all sources. Your sources and content should follow proper APA citation style. Review the writing resources for APA formatting and citation found in Academic Tools. Additional writing resources can be found within the Academic Success Center.  Your submission should:  include a cover sheet;  be double-spaced;  be typed in Times New Roman, 12 -point font;  include correct citations  be written in Standard English with no spelling or punctuation errors; and  include correct references at the bottom of the last page.  If work submitted for this competency assessment does not meet the minimum submission requirements, it will be returned without being scored.15 ppt. slides with notes – 2250


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