Manage workforce planning | My Assignment Tutor

Assessment Manual BSBHRM513 Manage workforce planning ASSESSMENT INFORMATION for students Throughout your training we are committed to your learning by providing a training and assessment framework that ensures the knowledge gained through training is translated into practical on the job improvements. You are going to be assessed for: Your skills and knowledge using written and observation activities that apply to your workplace.Your ability to apply your learning.Your ability to recognise common principles and actively use these on the job. All of your assessment and training is provided as a positive learning tool. Your assessor will guide your learning and provide feedback on your responses to the assessment materials until you have been deemed competent in this unit. How you will be assessed The process we follow is known as competency-based assessment. This means that evidence of your current skills and knowledge will be measured against national standards of best practice, not against the learning you have undertaken either recently or in the past. Some of the assessment will be concerned with how you apply your skills and knowledge in your workplace, and some in the training room as required by each unit. The assessment tasks have been designed to enable you to demonstrate the required skills and knowledge and produce the critical evidence to successfully demonstrate competency at the required standard. Your assessor will ensure that you are ready for assessment and will explain the assessment process. Your assessment tasks will outline the evidence to be collected and how it will be collected, for example; a written activity, case study, or demonstration and observation. The assessor will also have determined if you have any special needs to be considered during assessment. Changes can be made to the way assessment is undertaken to account for special needs and this is called making Reasonable Adjustment. What happens if your result is ‘Not Yet Competent’ for one or more assessment tasks? Our assessment process is designed to answer the question “has the desired learning outcome been achieved yet?” If the answer is “Not yet”, then we work with you to see how we can get there. In the case that one or more of your assessments has been marked ‘NYC’, your trainer will provide you with the necessary feedback and guidance, in order for you to resubmit your responses. What if you disagree on the assessment outcome? You can appeal against a decision made in regards to your assessment. An appeal should only be made if you have been assessed as ‘Not Yet Competent’ against a specific unit and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent. You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of units you are appealing the assessment of. Your trainer will outline the appeals process, which is available to the student. You can request a form to make an appeal and submit it to your trainer, the course coordinator, or the administration officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the appeal form. What if I believe I am already competent before training? If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your trainer, as you may be able to apply for Recognition of Prior Learning (RPL). Assessor Responsibilities Assessors need to be aware of their responsibilities and carry them out appropriately. To do this they need to: Ensure that participants are assessed fairly based on the outcome of the language, literacy and numeracy review completed at enrolment.Ensure that all documentation is signed by the student, trainer, workplace supervisor and assessor when units and certificates are complete, to ensure that there is no follow-up required from an administration perspective.Ensure that their own qualifications are current.When required, request the manager or supervisor to determine that the student is ‘satisfactorily’ demonstrating the requirements for each unit. ‘Satisfactorily’ means consistently meeting the standard expected from an experienced operator.When required, ensure supervisors and students sign off on third party assessment forms or third party report.Follow the recommendations from moderation and validation meetings. How should I format my assessments? Your assessments should be typed in a 11 or 12 size font for ease of reading. You must include a footer on each page with the student name, unit code and date. Your assessment needs to be submitted as a hardcopy or electronic copy as requested by your trainer. How long should my answers be? The length of your answers will be guided by the description in each assessment, for example: Type of AnswerAnswer GuidelinesShort Answer4 typed lines = 50 words, or 5 lines of handwritten textLong Answer8 typed lines = 100 words, or 10 lines of handwritten text = of a foolscap pageBrief Report500 words = 1 page typed report, or 50 lines of handwritten text = 1foolscap handwritten pagesMid Report1,000 words = 2 page typed report 100 lines of handwritten text = 3 foolscap handwritten pagesLong Report2,000 words = 4 page typed report 200 lines of handwritten text = 6 foolscap handwritten pages How should I reference the sources of information I use in my assessments? Include a reference list at the end of your work on a separate page. You should reference the sources you have used in your assessments in the Harvard Style. For example: Website Name – Page or Document Name, Retrieved insert the date. Webpage link. For a book: Author surname, author initial Year of publication, Title of book, Publisher, City, State assessment guide The following table shows you how to achieve a satisfactory result against the criteria for each type of assessment task. Assessment MethodSatisfactory ResultNon-Satisfactory ResultYou will receive an overall result of Competent or Not Yet Competent for the unit. The assessment process is made up of a number of assessment methods. You are required to achieve a satisfactory result in each of these to be deemed competent overall. Your assessment may include the following assessment types.QuestionsAll questions answered correctlyIncorrect answers for one or more questionsAnswers address the question in full; referring to appropriate sources from your workbook and/or workplaceAnswers do not address the question in full. Does not refer to appropriate or correct sources.Third Party ReportSupervisor or manager observes work performance and confirms that you consistently meet the standards expected from an experienced operatorCould not demonstrate consistency. Could not demonstrate the ability to achieve the required standardWritten ActivityThe assessor will mark the activity against the detailed guidelines/instructionsDoes not follow guidelines/instructionsAttachments if requested are attachedRequested supplementary items are not attachedAll requirements of the written activity are addressed/covered.Response does not address the requirements in full; is missing a response for one or more areas.Responses must refer to appropriate sources from your workbook and/or workplaceOne or more of the requirements are answered incorrectly. Does not refer to or utilise appropriate or correct sources of informationObservationAll elements, criteria, knowledge and performance evidence and critical aspects of evidence, are demonstrated at the appropriate AQF levelCould not demonstrate elements, criteria, knowledge and performance evidence and/or critical aspects of evidence, at the appropriate AQF levelCase StudyAll comprehension questions answered correctly; demonstrating an application of knowledge of the topic case study.Lack of demonstrated comprehension of the underpinning knowledge (remove) required to complete the case study questions correctly. One or more questions are answered incorrectly.Answers address the question in full; referring to appropriate sources from your workbook and/or workplaceAnswers do not address the question in full; do not refer to appropriate sources. Assessment cover sheet Assessment Cover SheetStudent’s name:USIAssessors Name:Date Submitted:The following questions are to be completed by the assessor:Is the Student ready for assessment?YesNoHas the assessment process been explained?YesNoDoes the Student understand which evidence is to be collected and how?YesNoHave the Student’s rights and the appeal system been fully explained?YesNoHave you discussed any special needs to be considered during assessment?YesNoThe following documents must be completed and attached: Written Activity and Checklist The student will complete the written activity provided to them by the assessor. The Written Activity Checklist will be completed by the assessor.SNYS Practical Activity Checklist The student will complete the practical activity provided to them by the assessor. The Practical Activity Checklist will be completed by the assessor.SNYS Questions and Questions Checklist The student will answer a range of questions either verbally or written. The Questioning Checklist will be completed by the assessor.SNYSStudent DeclarationI agree to undertake assessment in the knowledge that information gathered will only be used for professional development purposes and can only be accessed by the RTOI declare that:  The material I have submitted is my own work;  I have kept a copy of all relevant notes and reference material that I used in the production of my work;  I have given references for all sources of information that are not my own, including the words, ideas and images of others.Student Signature:Date: Result and FeedbackFeedback to Student:Overall Outcome Competent Not yet CompetentAssessor Signature:Date: written activity External labour supply, industrial relations, labour force analysis and forecasting. You are required to write a report detailing external labour supply, industrial relations, labour force analysis and forecasting in regards to your current workplace or a workplace of your choice. Your report must draw on relevant workplace experience in conjunction with the knowledge base attained throughout this unit. The task must be 1000 words minimum in length and should take approximately 1 hour to complete. Your report must be presented in a professional, word processed format, ensuring that you include and reflect on the following: Explain current information about external labour supply relevant to the specific industry or skill requirements of the organisationOutline industrial relations relevant to the specific industryDescribe labour force analysis and forecasting techniques Written Activity Checklist Written Activity ChecklistFor this assessment, the student must complete the written activity. The written activity is a stand-alone activity that will allow the student to display the required knowledge and skills that are essential when deciding overall competency.Student’s name:Assessor’s name:Has the student satisfactorily completed the written activity?YesNoDid the Student provide evidence of their ability to:Explain current information about external labour supply relevant to the specific industry or skill requirements of the organisationOutline industrial relations relevant to the specific industryDescribe labour force analysis and forecasting techniquesFeedback to Student:Result  Satisfactory  Not Yet SatisfactoryAssessor’s Signature:Date: practical activity For this assessment you will need to manage workforce planning in a workplace or simulated environment. Role play: For this task you and your group will need to select a business of your choice for the basis of your role play activity. You and your group have been asked to manage workforce planning in the business you have selected. You will need to work together to complete the following tasks: Review and interpret information from a range of internal and external sources to identify: Current staff turnover and demographicsLabour supply trends factors that may affect workforce supplyOrganisation’s workforce requirements objectives and strategies Develop strategies that will assist you to implement, monitor and review the workforce needsReview the relevant trends and supply and demand factors that will impact on an organisation’s workforceDevelop a workforce plan that includes relevant research and specific strategies to ensure access to a skilled and diverse workforce Ensure you read the performance criteria for this unit and provide copies of all the relevant documentation relating to strategies and your workforce plan. On order to effectively complete this activity you will need access to the following resources: An appropriate range of documentation and resources normally used in the workplaceOrganisational strategic and operational plansOrganisational policies and proceduresBusiness technology practical activity checklist Practical Activity ChecklistFor this assessment, the student must complete the practical activity. The practical activity is a stand-alone activity that will allow the student to display the required knowledge and skills that are essential when deciding overall competency.Student’s name:Assessor’s name:Has the student satisfactorily completed the practical activity?YesNoDid the Student provide evidence of their ability to:Review and interpret information from a range of internal and external sources to identify:Current staff turnover and demographicsLabour supply trends factors that may affect workforce supplyOrganisation’s workforce requirements objectives and strategiesDevelop strategies that will assist you to implement, monitor and review the workforce needsReview the relevant trends and supply and demand factors that will impact on an organisation’s workforceDevelop a workforce plan that includes relevant research and specific strategies to ensure access to a skilled and diverse workforceFeedback to Student:Result  Satisfactory  Not Yet SatisfactoryAssessor’s Signature:Date: Questions The following questions may be answered verbally with your assessor or you may write down your answers. Please discuss this with your assessor before you commence. Short Answers are required which is approximately 4 typed lines = 50 words, or 5 lines of handwritten text. Your assessor will take down dot points as a minimum if you choose to answer them verbally. Answer the following questions either verbally with your assessor or in writing. List the two general types of turnover.How is demographic data useful?Identify 3 factors that may affect workforce supply.What are the 6 best strategies for working with diversity?What are the 3 key issues for strategic workplace planning?What are the 5 steps to reviewing organisational strategy to establish aligned objectives for modification or retention of the workplace?Provide 5 strategies you could consider/implement in order to address unacceptable staff turnover.Identify and define the objectives to retain required skilled labour.Identify and define the objectives for workplace diversity and cross-cultural management in regards to the organisation as a whole.Identify and define the objectives for workplace diversity and cross-cultural management in regards to the work environment.Identify and define the organisation objectives for workplace diversity and cross-cultural management in regards to the people in the workplace.Briefly explain the importance of defining strategies to source skilled labour.What are the 4 key steps suggested to be completed before communicating a change?Explain the importance of using communication in the process of obtaining agreement and endorsement for objectives and established targets.What is the purpose of a contingency plan?What steps should you take in order to implement action to support agreed objectives for recruitment, training, redeployment and redundancy?What is required when establishing a successful change of management strategy?What is the framework for managing diversity effectively? Briefly explain each step.Define succession planning and briefly explain its purpose.What are some elements that can assist an organisation in becoming an employer of choice? Provide 5 examples.Why are workforce analytics important when reviewing workforce plans against patterns in exiting employees and workforce changes?What must you ensure when monitoring external labour market changes?How does immigration contribute to labour supply?What should an employee satisfaction survey cover?What is the purpose and framework of environmental scanning?How would you go about making recommendations after environmental scanning has been implemented, in response to global trends and incidents?What is the importance of regularly reviewing government policy on labour demand and supply?Provide 6 different methods of obtaining feedback for the purpose of evaluating effectiveness of change processes against agreed objectives. Questions Checklist Questioning ChecklistThe assessor needs to indicate whether they have conducted the questioning as written questions or as verbal questions by ticking the box below. Written Questioning Verbal QuestioningThe assessor must provide evidence with the assessment tool. For written questions, the assessor must provide the student’s original written responses. For verbal questioning, the assessor must provide dot points as a minimum on the student’s responses. For details on how to conduct and contextualise this form of assessment, please refer to the questioning checklist explanation in the assessor guide.Student’s name:Assessor’s name:If questions are answered verbally, the assessor must write detailed answers in the sections provided below. The space below does not indicate the size of the answer anticipated. Keep typing and the space will expand. If answers are recorded separate to this document, they must be attached to the assessment documents.Satisfactory responseYesNo1List the two general types of turnover.2How is demographic data useful?3Identify 3 factors that may affect workforce supply.4What are the 6 best strategies for working with diversity?5What are the 3 key issues for strategic workplace planning?6What are the 5 steps to reviewing organisational strategy to establish aligned objectives for modification or retention of the workplace?7Provide 5 strategies you could consider/implement in order to address unacceptable staff turnover.8Identify and define the objectives to retain required skilled labour.9Identify and define the objectives for workplace diversity and cross-cultural management in regards to the organisation as a whole.10Identify and define the objectives for workplace diversity and cross-cultural management in regards to the work environment.11Identify and define the organisation objectives for workplace diversity and cross-cultural management in regards to the people in the workplace.12Briefly explain the importance of defining strategies to source skilled labour.13What are the 4 key steps suggested to be completed before communicating a change?14Explain the importance of using communication in the process of obtaining agreement and endorsement for objectives and established targets.15What is the purpose of a contingency plan?16What steps should you take in order to implement action to support agreed objectives for recruitment, training, redeployment and redundancy?17What is required when establishing a successful change of management strategy?18What is the framework for managing diversity effectively? Briefly explain each step.19Define succession planning and briefly explain its purpose.20What are some elements that can assist an organisation in becoming an employer of choice? Provide 5 examples.21Why are workforce analytics important when reviewing workforce plans against patterns in exiting employees and workforce changes?22What must you ensure when monitoring external labour market changes?23How does immigration contribute to labour supply?24What should an employee satisfaction survey cover?25What is the purpose and framework of environmental scanning?26How would you go about making recommendations after environmental scanning has been implemented, in response to global trends and incidents?27What is the importance of regularly reviewing government policy on labour demand and supply?28Provide 6 different methods of obtaining feedback for the purpose of evaluating effectiveness of change processes against agreed objectives.Feedback to Student:Result  Satisfactory  Not Yet SatisfactoryAssessor’s Signature:Date:

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