Sensitivity: InternalCivil Engineering Construction Management6HX503HUMAN RESOURCE MANAGEMENTSESSION 4B▪ Tutorial▪ Brian Counter▪ Today’s agenda1. Leadership2. Teams3. Belbin Exercise4. Team Performance QuizSensitivity: InternalTeam Roles▪ 9 types▪ LeadershipSensitivity: InternalTeam LeaderThe functions of a team leader according to Adair(cited by Fryer, 1997) will therefore be:● Initiating – getting the team going or the actionmoving, by identifying a goal, suggesting a wayahead, recommending a procedure, etc.● Regulating – influencing the pace and directionof the team’s work by indicating time constraints,summarising what has happened so far, etc.● Informing – providing the team with helpfulinformation or opinions.● Supporting – creating a climate that holds theteam together and helps members to contributeeffectively, by giving encouragement, showingtrust, relieving tensions in the team, etc.● Evaluating – helping the team to monitor theeffectiveness of its actions and decisions, bytesting for consensus, taking note of teamprocesses, etc.Sensitivity: InternalTeam leadershipThis discussion emphasises the importance of good teamleadership in improving team performance. Adair (cited by Mullins,1993) emphasised that the effectiveness of a team leader isdependent upon his/her ability to balance the three areas of needwithin the team:▪ Task needs▪ Individual needs▪ Team maintenance needsSensitivity: InternalTeam maintenance needs● Maintaining morale andbuilding team spirit.● Maintaining thecohesiveness of the groupas a working unit.● Setting standards andmaintaining discipline.● Establishing systems ofcommunication within thegroup.● Training the group.● Appointment of sub-leaders.Sensitivity: InternalTypes of TeamsTeams are formal groups with varying range of tasks and functions,duration, and membership.▪ Production and Service teams▪ Functional Teams▪ Problem solving Teams▪ Cross functional management teamsSensitivity: InternalStages of group developmentGroup development is dynamic and most groups are in a constantstate of change for various reasons. Most groups are involved in afive-stage developmental sequence labelled as▪ forming,▪ storming,▪ norming,▪ performing▪ adjourning.Sensitivity: InternalAction – centred Leadership (Adair)TASKTEAM INDIVIDUALmaintenanceLEADER AIMSFOR HERESensitivity: InternalSensitivity: InternalWatch Belbin videos▪▪ InternalDO THE BELBIN QUIZ TO FIND OUT WHAT KIND OFTEAM MEMBER YOU ARE▪ Download the belbintest from Udo Course Resources▪ Look at sections and see what best fits your personal profile– do not ponder too long, try to concentrate on two answers that cometo mind quickly▪ Do the test by allocating 10 points across each section with two parts eg 7,3▪ Transfer them to the grid.▪ Add up the columns▪ Identify your top two scores▪ See what your dominant and secondary styles are▪ Do you agree?▪ Compare these with a couple of friends……………………………..▪ Report back next Internal BELBINTeam-Role TypePersonalityWeaknesses(not detrimental to teamperformance)PLANTCreative, imaginative, unorthodox.Solves difficult problems.Ignores incidentals. Too preoccupied to communicate effectively.COORDINATORMature, confident, a goodchairperson. Clarifies goals,promotes decision-making,delegates well.Can often be seen as manipulative.Off loads personal work.MONITOR – EVALUATORSober, strategic and discerning. Seesall options. Judges accurately.Lacks drive and ability to inspireothers.IMPLEMENTERDisciplined, reliable, conservativeand efficient. Turns ideas intopractical actions.Somewhat inflexible. Slow torespond to new possibilities.FINISHER – COMPLETERPainstaking, conscientious, anxious.Searches out errors and omissions.Delivers on time.Inclined to worry unduly. Reluctantto delegate.RESOURCEINVESTIGATORExtrovert, enthusiastic,communicative. Exploresopportunities. Develops contacts.Over – optimistic. Loses interestonce initial enthusiasm has passed.SHAPERChallenging, dynamic, thrives onpressure. The drive and courage toovercome obstacles.Prone to provocation. Offendspeople’s feelings.TEAMWORKCo-operative, mild, perceptive anddiplomatic. Listens, builds, avertsfriction.Indecisive in crunch situations.SPECIALISTSingle-minded, self-starting,dedicated. Provides knowledge andskills in rare supply.Contributes only on a narrow front.Dwells on technicalities. Sensitivity: InternalTUTORIAL 4B GROUP EXERCISEPROJECT PERFORMANCE = TEAM PERFORMANCEIN A RECENT STUDY:▪ Twelve factors were observed to have statistical significant associationto project team performance.▪ Six factors were found to have the strongest positive association(drivers)▪ Six factors were also found to be the strongest negative association(barriers).▪ AS GROUPS IDENTIFY YOUR VIEWS AND ADD TWO MOREIDEAS TO THE LISTSensitivity: InternalIDENTIFY WHICH OF THESE ARE DRIVERS ORBARRIERS TO HIGH PROJECT TEAM PERFORMANCE▪ Professionally interesting and stimulating work▪ Recognition of accomplishment▪ Insufficient resources▪ Power struggle and conflict▪ Experienced engineering management personnel▪ Uninvolved, disintegrated upper management▪ Limited job security▪ Adjustments to goals and priorities▪ Qualified project team personnel▪ Professional growth potential▪ Unclear project objectives and directions▪ Proper technical direction and leadership▪ Your idea1▪ Your idea2Sensitivity: InternalYour Portfolio▪ 1 page for HR▪ Essential systems▪ Best Practice▪ Training and Development for Your Area▪ Performance Review & Target setting▪ Team Buiding▪ 1 or 2 Examples from a work environment▪ Comments on benefits and improvement areas as an introduction andconclusion to the portfolioSensitivity: InternalTHE COMMERCIAL CHALLENGE of HR MANAGEMENTThe LawCare and be FairIt’s a Business!Customers v Staff


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