consultancy and development services specialising in animation | My Assignment Tutor

Details of AssessmentTerm and YearTime allowed–Assessment No1Assessment Weighting50%Assessment TypeWrittenDue DateWeek 5RoomDetails of SubjectQualificationICT50118 Diploma of Information TechnologySubject NameICT Business AnalysisDetails of Unit(s) of competencyUnit Code (s) and NamesICTICT509 Gather data to identify business requirementsICTICT517 Match ICT needs with the strategic direction of the organisationDetails of StudentStudent NameCollegeStudent IDStudent Declaration: I declare that the work submitted is my own and has not been copied or plagiarised from any person or source. I acknowledge that I understand the requirements to complete the assessment tasks. I am also aware of my right to appeal. The feedback session schedule and reassessment procedure were explained to me.Student’s Signature: ____________________ Date: _____/_____/_________Details of AssessorAssessor’s NameAssessment OutcomeAssessment ResultCompetent Not Yet CompetentMarks/100Feedback to Student Progressive feedback to students, identifying gaps in competency and comments on positive improvements:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student. Student attended the feedback session. Student did not attend the feedback session.Assessor’s Signature: ___________________ Date: _____/_____/________ Purpose of the AssessmentThe purpose of this assessment is to assess the student in the following learning outcomes:Competent (C)Not yet Competent (NYC)1. Identify key information sources1.1 Identify information repositories across the business1.2 Review current organisational documentation1.3 Develop critical questions to elicit information from key stakeholders using a mixture of open and closed questions2. Gather data2.1 Use a wide range of information-gathering techniques2.2 Review reports and other data sources for business information2.3 Confirm business-critical factors relating to current and future directions of the organisation with stakeholders3. Prepare data analysis3.1 Analyse group and individual responses to clearly define business priorities3.2 Document data analysis for review according to organisational standardsAssessment/evidence gathering conditionsEach assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student can only achieve competence when all assessment components listed under “Purpose of the assessment” section are recorded as competent. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment.Resources required for this assessmentComputer with relevant software applications and access to internet Weekly eLearning notes relevant to the tasks/questions Instructions for StudentsPlease read the following instructions carefully This assessment has to be completed In class At home The assessment is to be completed according to the instructions given by your assessor. Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within two weeks of the assessment due date. All other feedback will be provided by the end of the term. Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency. If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. Please refer to the College re-assessment for more information (Student handbook). Assessment – Case Study – Report Writing Case Scenario and Network Description 365 Corner is a small website design business which provides consultancy and development services specialising in animation, web design, and search engine optimisation services within the greater Sydney region. They provide these services to both individual clients and a number ofIT firms who sub-contract projects for their clients. They have been in operation for 12 years and have worked extensively on a wide range of contracts. They currently promote their services via their website and social media channels included Facebook, Twitter, and Instagram. The organisational chart of 365 Corner is provided below: Recently 365 Corner work premises were extensively damaged in a large fire that started in a neighbouring business. As a result of this, the entire contents of the building including its entire network was destroyed, and insurance costs are currently being assessed. While some business data was lost, most of it can be recovered as the business houses backup facilities offsite. Because of the recent disaster, and the delays in rebuilding the old premises, 365 Corner has found a newly refurbished premise in the surrounding area and will be moving to these premises in the near future. The premises have already been pre-cabled with Category 6 Ethernet cable. As this is the case, the hardware components just need to be determined and purchased, along with any software requirements to configure and manage the network, and to allow employees to complete their normal work tasks. You work as an IT Manager for 365 Corner and have been tasked by Tommy Jones who is the Managing Director, to implement a network in the new premises, so that the business can become operational as soon as possible. You have pulled some of the organisations data out of the backed-up business files. This includes the following list of the old network components that were used prior to the fire: A domain server running Windows Server 2012 R2 StandardClient desktop computers running Windows 7 ProfessionalA router which acted as the gateway/firewall for the networkTwo 24 port switches to direct network communicationsA Network Attached Storage (NAS) that stored the business filesTwo network printersAn Uninterrupted Power Supply (UPS) And a network diagram of how these components fitted together: The employees previously used the following software applications on the network: Microsoft Office 2013 suiteMicrosoft Project 2013 for management of projectsMYOB for payroll and financial requirementsSalesforce CRM software for client managementAdobe ReaderAdobe suite for graphic designer requirementsNetBeans IDE for web developerAutodesk AutoCad for interior designersSamanage for IT asset management and IT helpdesk support While the website, the social media accounts, Intranet files, and most of the business internal work files were backed up and can be restored, most of the applications used by the employees and their associated files have been lost. As such, identification of whether this software is still appropriate or whether it can be changed should be an important priority for the project. A summary of the main business processes includes: Designing multimedia application and websites for clientsSupplying server hardware and networking equipmentInstallation of server hardware and networking equipmentNormal business operations in relation to sales, marketing, HR, finance, and administration. A portion of the organisations Business Plan is provided below: Mission: to provide design and installation of multimedia application and websites for clients that exceed customer expectations. Vision: to become Australia’s best website designers. Objectives: the current objectives are listed as follows: To deliver best product to meet client satisfactionTo provide customer service excellence beyond expectationsTo be a sustainable business Your task for this assessment is to determine the requirements for the new network, so that business operations can be implemented to meet the needs of the business. This should include not only the hardware requirements, but also the software requirements. 365 Corner has Project Management policies and procedures that outline the organisational standards expected for gathering requirements, planning the project through to implementation and to completion. A portion of the project management work procedure for gathering and analysing requirements is provided below: Undertaking an interview and analysing the responses When undertaking a stakeholder interview the facilitator should develop an Interview Agenda using the organisational template. This should be distributed to the invitees prior to the interview timeand be used by the facilitator to conduct the interview. During the interview, the facilitator should take notes of the responses and then analysis these using the Interview Question Analysis Document organisational template. Undertaking a survey and analysing the responses When developing a survey, the facilitator should develop it using the Requirements Survey organisational template and then distribute the survey to these stakeholders who will be completing it. Once the survey takers have completed the survey they are to return it to the facilitator who should use the Survey Analysis Document to analyse the survey responses. You are to prepare a comprehensive report for 365 Corner, which must encompass the following: Identify key information sourcesGather dataPrepare data analysis for review Your supervisor will provide feedback throughout the various stages of this report. Report Requirement: Microsoft WordSingle spaced, 11 pt. ArialCover Sheet with all the information and signedPage number in the footer at the bottom right cornerTable of contentsProvide references where applicable Marking Scale TasksTopicsMarks allocated1Introduction/22. Information Sources2.1 Business overview 2.2 Old hardware, software and network infrastructure 2.3 Key stakeholders and their roles 2.4 Five potential document-based information sources 2.5 Quality assurance practice 2.6 Current industry accepted hardware and software/2/2/2/4/4/43Interview Agenda/84Interview Analysis/105Develop Survey/106Survey Analysis/107. Document Analysis Report7.1 Project goals 7.2 Data collection methods 7.3 Stakeholders involved 7.4 Quality assurance 7.5 Summary and recommendations/4/4/4/4/48References/2Question 1/4Question 2/4Question 3/4Question 4/4Question 5/4TOTAL/100 Table of Contents 1. Introduction 2. Information Sources 2.1 Business overview 2.2 Old hardware, software and network infrastructure 2.3 Key stakeholders and their roles 2.4 Five potential document-based information sources 2.5 Quality assurance practice 2.6 Current industry accepted hardware and software 3. Conduct Interview 4. Interview Analysis 5. Conduct Survey 6. Survey Analysis 7. Document Analysis Report 7.1 Project goals 7.2 Data collection methods 7.3 Stakeholders involved 7.4 Quality assurance 7.5 Summary and recommendations 8. References 1. Introduction 2. Information Sources 2.1 Business overview Provide an overview of the business including its business domain. 2.2 Old hardware, software and network infrastructure Provide a summary of the old network including the hardware and software used. 2.3 Key stakeholders and their roles Identify FIVE key stakeholders (apart from yourself) that should have involvement in this project, and what you believe their degree of involvement in this project will be. 2.4 Five potential document-based information sources Identify FIVE different potential document based information sources that might be applicable for this project. 2.5 Quality assurance practice Identify what quality assurance practice you will use to determine the validity of the information gathered. 2.6 Current industry accepted hardware and software Describe current industry accepted hardware and software that is applicable to this project including its features and capabilities. Describe current industry accepted hardware and software that is applicable to this project including its features and capabilities. 3. Conduct Interview In this activity you need to review the scenario, and then develop an interview agenda to determine possible requirements for the project. You need to select two stakeholders that you have identified in the previous activity for the purpose of the interview, two of your fellow student will play role of stakeholder. As per the scenario the purpose of the interview is to try and identify the network for the new premises, so that the business can become operational as soon as possible. This can include any requirements for what hardware and software is needed, the budget, and the time scale for the implementation. Based on the two stakeholders identified you will need to identify 6 questions to ask them. For example, if you have identified Sally John is one of the stakeholders you might ask her questions relating to the budget for the project, what human resources you can utilise for the project, and when he would want it implemented by? Or if you identify one of the managers you might ask them questions related to their software needs for their department or individual employees, their backup requirements, or their security requirements for files that need to be protected. Once the interview agenda has been created you need to present the interview and undertake analysis of the stakeholder responses. Develop an interview agenda and conduct an interview using the organisational template below that includes: The location, date, and time of the interviewThe stakeholders who need to attendAn introduction of what the interview is about, and what it will coverSix questions that can be used to during the interview to confirm with stakeholder’s business critical factors relating to current and future directions of the organisations network. You should use a mixture of open and closed questions.A closing statement Interview Agenda Location: ________________________________ Date and time: ____________________________ Stakeholders to attend: _____________________ Introduction > Questions > Closing statement > 4. Interview Analysis Document and analyse data gathered during the interview. You need to: Document the response into the organisational template provided below.Analysis the responses and provide analysis notes on the response. This analysis should detail whether the response is pertinent to the project or not, and its importance if it is. Interview Question Analysis Document QuestionResponseAnalysis123456 5. Conduct Survey In this task you are to develop a survey to identify the network requirements and then analysis the responses to the survey. This activity is in continuation of the previous activity. As with the interview in the previous activity the purpose of the survey is to gather requirements for the network, except in this case you will be using an alternative method to do this. The questions you need to develop need to be designed to gather their feedback so requirements can be determined. Think of questions that relate to their hardware, software, backup, and sustainability needs. Using a survey allows you to collect different types of information than an interview and to a lot more people. As an example, you can use a rating type question where users can rate on the question using a scale from 1 to 5, or 1 to 10. Feedback type questions or even closed questions can also be asked. Develop a survey using the organisational template given below to gather data from the survey takers. You need to: Include an area for the stakeholder to put their name and the dateInclude ten questions that contains a mixture of open and closed questions that can be used to confirm with stakeholder’s business critical factors relating to current and future directions of the organisation network. Requirements Survey Responders Name: ____________________________ Date: _______________________________________ Questions 6. Survey Analysis Once your survey has been completed by your fellow classmates, provide analysis notes and calculations on the responses using the organisational template provided below. For feedback type questions this analysis should detail whether the response is pertinent to the project or not, and its importance if it is.For rating type questions, you should undertake a calculation to determine the result of the responders’ responses. This could be to calculate the average of the responders’ responses or another calculation based on the question asked. Survey Analysis Document Feedback type question Question 5: What software do you need to be able to undertake your job tasks? RespondeeResponseAnalysis4I need access to an interior design tool, a word processor to write client letters, and a project management tool so I can manage projects for clientsOffice, design tool, project management tool Rating type questions Respondees12345ResultQuestion X32435Average of 3.4Question XQuestion XQuestion XQuestion X Note: you will need a separate table for each feedback type question in your survey, and one table for any rating type questions in your survey. 7. Document Analysis Report For this task you need to develop a report on the analysis of the data you have collected, provide an overview of important factors in the project, and make some recommendations based on your analysis. This activity is in continuation of the previous activities. You need to use the following organisational template and fill in the information you have gathered over the previous tasks under the appropriate headings and make some recommendations. Provide a brief overview of the business, its operations, and its old network. 7.1 Project goals Identify hardware to support the business operations, and to identify software to support the business operations 7.2 Data collection methods Specify interview and survey as the collection methods 7.3 Stakeholders involved Specify the project sponsor and other key stakeholders they have identified. 7.4 Quality assurance Specify the QA process they identified 7.5 Summary and recommendations Summarise the analysis and then make at least two recommendations based on this. 8. References Task 5 – Writing Questions Assessment type: Written Questions Assessment task description: The Knowledge Test is comprised of five (5) written questions.You must respond to all questions and submit them to your Trainer/Assessor. Applicable conditions: This knowledge test is untimed and are conducted as open book tests (this means you are able to refer to your textbook during the test).You must read and respond to all questions.You may handwrite/use computers to answer the questions.You must complete the task independently.As you complete this assessment taskyou are predominately demonstrating your written skills and knowledge to your trainer/assessor. Instructions for answering written questions: Complete a written assessment consisting of a series of questions.You will be required to correctly answer all the questions.Do not start answering questions without understanding what is required from you. Read the questions carefully and critically analyse them for a few seconds, this will help you to identify what is really needed.Your answers must demonstrate an understanding and application of relevant concepts, critical thinking, and good writing skills.Be concise to the point and write answers according to the given word-limit to each question and do not provide irrelevant information. Be careful, quantity is not quality.When you quote, paraphrase, summaries or copy information from the sources you are using to write your answers/research yourwork, you must always acknowledge the source. Purpose of the assessment The purpose of this assessment task is to assess the students’ knowledge required for identifying, gathering, and preparing requirements for review. Question 1 Provide a summary of common information repositories across a business and how you might identify them when trying to determine the requirements for a project. Write your response in 100-150 words. Question 2 Provide an overview of the different question types that can be used to try and illicit information from stakeholders and an example of each. Write your response in 150-200 words. Question 3 Provide an overview of the different information gathering techniques which can be used to gather information for a project. Write your response in 150-200 words. Question 4 Explain what a projects critical factors requirement are, and a system that can be used to categorise these critical requirements in a project. Write your response in 100-150 words. Question 5 Provide an overview of the features and capabilities of Windows Server 2016, and the minimum hardware requirements to support this when looking at determining whether it should be used in a new network or network upgrade project or not. Write your response in 100-150 words.


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