Operations Management | My Assignment Tutor

Approved by Dr Kiran Nair, Program Director MBA,21.04.2021Master of Business AdministrationCOURSE INFORMATION Course Name:Operations ManagementCode:OPS 6310S3Credits:2Cohort:Fall 2020, Section 3Semester:Spring 2021 ASSESSMENT INFORMATION Assessment No:3Assessment Type:Report(Individual)Assessment Date:May 5, 2021Assessment Submission:May 5, 2021Assessment Weight:40 % FACULTY INFORMATION CourseInstructorName:Dr. Mohamed AKOUMEmail:[email protected] Location:MS TeamsOffice hours:MS Teams, Tuesday, 2-4 pmOr on appointment ProgramDirectorName:Dr. Kiran NairEmail:[email protected] Location:Villa 4Office hours:MS Teams Approved by Dr Kiran Nair, Program Director MBA,21.04.2021CONTENTS Section1Introduction2Course Learning Outcomes3Program Learning Outcomes4QFEmirates Level 95CoreLife Skills6Assessment7Recommended Reading Annex(s)AAssessment Cover SheetBAssessment Discussion FormCQFEmirates Descriptors Approved by Dr Kiran Nair, Program Director MBA,21.04.20211. IntroductionWelcome to Summative Assessment 3 (Individual out-of-class) of Operations Management, a part ofyour Master of Business Administration Program. This individual assessment enables the students tocritically appraise the trends in Operation Management and its implications to the organizationalpractices.2. Course Learning Outcomes:In this assessment, you should be able to:CLO 1. Critically appraise on a detailed body of knowledge of recent development in relation tooperations management.CLO 3. Critically apply advanced skills required in research, analysis, evaluation of complex ideas,information, concepts and/or activities related to operations managementCLO 4. Synthesize advanced problem-solving skills to analyse highly complex issues of organizationalperformance with incomplete data.3. Program Learning Outcomes:The Course Learning Outcomes (CLOs) indicated above are mapped to your overall (MBA) ProgramLearning Outcomes (PLOs). This assessment tests your achievement in the program with reference tothe following PLOs:PLO4: Select appropriate research instruments to address domestic factorsand drivers in the global contextPLO5: Combine relevant theoretical advances with functional business skills to construct timely andinformed decisionsPLO6: Defend arguments using effective teamwork; value diverseperspectives and skills; and deploy a variety of roles toaccomplish team goals4. QFEmirates Level 9:Please see Annex C for the detailed description. KN = KnowledgeSK = Skill: KN1, KN2, KN3: SK1, SK3, SK4, SK5AR = Autonomy & Responsibility : AR1, AR2, AR3RC = Role in ContextSD = Self-Development: RC1, RC2: SD2, SD3 5. CoreLife SkillsThe assessment will test the acquisition by the student of Core Life Skill (CLS) indicated by the CAA withinthe teaching framework of the overall course. CLS acquired on this course are the following:Approved by Dr Kiran Nair, Program Director MBA,21.04.2021 Information (CLS1): Collecting, analysing, organising and applying information in a given contextCommunication (CLS2) : Communicating information, concepts and ideasMathematical/ProblemSolving (CLS5): Solving problems including using mathematical ideas and techniques 6. AssessmentIndividual Assessment Requirements: (Critically Synthesize Learned Concepts)6.1 Introduction:Digital Transformation of Operations ManagementIn the Digital Transformation era, Operations Management, being the engine of most businesses,is also expected to transform digitally in all of its facets. Digital Transformation is the integration ofdigital technology into all areas of a business, fundamentally changing how you operate and delivervalue to customers. It’s also a cultural change that requires organizations to continually challengethe status quo, experiment new ways of doing things and smarten the decision-making process.Some call it “a survival issue”. The organization’s ability to adapt quickly to supply chain disruptions,time to market pressures, and rapidly changing customer expectations has become critical and willrequire a smooth transition to Digital Transformation.In Operations Management, there are many aspects covered in class that can be the subject of anefficient transformation: manufacturing / processes (automation, robotics, remote censing, etc,),Layout Management, Location Selection, Inventory Management, Supply Chain Management,Design of goods and services, Quality Assurance & Quality Controls, Capacity Management andothers. It is all about getting insights from the collected data and statistics and improve andsmarten the decision-making.Digital Transformation consists of applying the technological advancements in the areas of ArtificialIntelligence (AI), Data Analytics, Data Science, Machine Learning, Robotics, etc. Amazon, eBay,AliBaba, and other similar companies have applied these technologies in their daily operations andtheir decision-making to a great extent. Some other companies are still in the digitization phasewhich consists of automating their business process in view of smartening their operations in asubsequent phase called Digitilization.As discussed in class, supporting the wealth of experience of existing managers by data analytics(trends, patterns, hidden insights and facts) will make the operational decisions more accurate,timely and effective.You are required to conduct a research study on the impact of digital transformation in the area ofOperations Management in general and select one of the Sub-disciplines to go more in depth:6.2 Assessment Questions.1. Conduct a literature review on Digital Transformation in the Operations Management(CLO 3 – marks 10)2. Critically analyse the change in the decision-making process resulting from the DigitalTransformation. (CLO 4- 10 Marks)3. Lay down the operational improvements expected from the Digital Transformation(CLO 1 – 5 Marks)4. Select any UAE company and extrapolate the impact of Digital Transformation on itsoperational activities. (CLO 4 – 15 Marks)Approved by Dr Kiran Nair, Program Director MBA,21.04.20216.3 Terms of ReferenceReport Contents: Not limited to the following–Introduction:Introduce the subject of Digital Transformation in general and the current hype.–Literature Review:appraise the current literature about Digital transformation of Operations in differentsectors.Analyse the finding: – critically evaluate the impact of Digital Transformation based on the Literature– Draw your conclusions about the future of Operations Management in the DigitalTransformation era.–Company Selection:Select a local company and apply the concept of Digital Transformation as reviewed in theliterature. – Critically evaluate the impact of Digital Transformation on this company – your recommendations based on the extrapolated benefits.Conclusion: Submit a single research report that does not exceed 2000 words with Individual Student ID &names into a TurnItIn folder within Moodle not later this due date: 5th May 2021.6.4 Assessment Report Format:6.4.1Your report must be written in MSWORD (not hand written). Minimum 2000 words, includeFigure/Table No. for any diagram/images/screen shots where applicable.6.4.2One (electronic) copy to be submitted on LMS. Please use a front sheet (Annex A), clearly statingyour student ID & names on the cover page. Your report should adopt the ADSM Generic Document(Template1 or Template2).6.4.3All relevant reference and citation must be appropriately includedDescriptor Weight 6.2.1 6.2.2 6.2.3 6.2.4RR-D1 Introduction, Purpose 15% 2 1 3 6RR-D2 Literature Review 20% 8 8RR-D3 Analysis 30% 8 4 12RR-D4 Conclusions and Recommendations 25% 10 10RR-D5 Logic, Organization, and Writing 10% 1 1 2 4Assessment Marks 100% 10 10 5 15 40INDIVIDUAL OUT OF CLASS RESEARCH REPORT RUBRICRequirements RequirementMarksApproved by Dr Kiran Nair, Program Director MBA,21.04.20216.4.4Include a blank assessment discussion form (Annex B).6.4.5Your document must be submitted as a MsWord .DOC with the filename -OPS6310-S-SU2020-CAssessment3.doc6.4.6Upload your Assessment documentation through TurnItIn via ADSM LMS.6.5Assessment Rubric: INDIVIDUAL REPORT RUBRIC (40%)Descriptor100 – 88 (A, A-)87 – 80 (B+,B)79 – 74 (B-,C+)70 – 73 (C,C-)69-41 (F)40 – 0 (F)Introduction,PurposeWeight (15%)The report clearly andeffectively articulatesthe introduction andpurpose and effectivelyaddresses the task in adirect and succinctmanner.The reportsatisfactorilyexpresses theintroduction and,purpose andaddresses the task ina direct manner.The report partiallyexpresses the introductionand purpose and/partiallyaddresses the task.The report vaguely expressesthe introduction and purposeand is an erratic response to thetask and confusing.The report poorly expresses theintroduction and purpose and isan inappropriate response tothe task.The report does not expressthe introduction and purposeand is an inappropriateresponse to the task.LiteraturereviewWeight (20%)An effective literaturereview with goodsynthesis of ideas andreferences are citedcorrectly.A satisfactoryliterature reviewwith some synthesisof ideas andappropriate citations.Literature review isevident with limitedsynthesis of ideas andsome citationsA limited Literature review withweak synthesis of ideas andrecurring errors incitations.A poor literature review with nosynthesis of ideas andincorrectcitations.No literaturereview.AnalysisWeight (30%)Well-developed analysisby making strongassumptions andarguments. Focused,Persuasive andInteresting.A satisfactoryanalysis by makinggood assumptionsand arguments.Adequately relates toconcepts andtheories.Analysis is evident withsome assumptions andarguments. Merelydescribes aspects oftheories, issues orconcepts.Limited analysis with weakargumentation andassumptions. Vaguely providessome theories and conceptswithout much relation to thetopic.A poor analysis. Demonstratesflawedassumptions and argumentswith unrelated theories andconcepts.The report lacks analysis.Incoherent, undeveloped,illogical, irrelevant, orinconsistent.ConclusionsandRecommendations.Weight (25%)Synthesizes key pointssuccinctly. Proposesoriginalrecommendation basedon relevant concepts,theories, models andare conceptually strong.Restates the keypoints. Proposessomerecommendationbased on relevantconcepts, theoriesand models.Merely summarizes thepoints. Proposesrecommendations basedon generic ideas.Provides limitedrecommendations that aregenerally mundane and trivial;very little originality. Littlerecognition towards solutions toproblems.Demonstrates very littleunderstanding of the topic.Exhibits ideas that are derivativeof secondary sources. Originalityis hardly evident.Demonstrates lack ofunderstanding of the topicExhibits ideas that are highlyderivative of secondarysources. Originality is notevident. 5 INDIVIDUAL REPORT RUBRIC (40%)Descriptor100 – 88 (A, A-)87 – 80 (B+,B)79 – 74 (B-,C+)70 – 73 (C,C-)69-41 (F)40 – 0 (F)Logic,Organizationand Writing.Weight (10%)The reportdemonstrates clear,logical and sequentialarrangement ofparagraphs whichenhance the reader’sunderstanding of theideas. The written textcontains no or hardlyany errors in spelling,grammar, punctuationorsentence structure.The reportdemonstrates logicaland sequentialarrangement ofparagraphs which aidthe readersunderstanding.Contains few errors insentence that do notinterfere withcomprehension.The report demonstrates asequential arrangement ofparagraphs which aid thereader’s understandingthe ideas presented.The report containsrepeated errors in spelling,grammar, punctuation, orsentence structure butthese errors do notinterfere withcomprehension.The report demonstrates a merearrangement of paragraphs butnot in a logical or sequentialmanner. The weak organizationsometimes impedescomprehension of the ideaspresented.The report contains errors inspelling, grammar, punctuation,or sentence structure thatinterfere with comprehension.The report demonstrates anillogical arrangement ofparagraphs. The lack oforganization makes it difficultfor a reader to understand theideas presentedThe report contains many errorsin spelling, grammar,punctuation, or sentencestructure that interfere withcomprehension.The report demonstratesconfusing arrangement ofparagraphs. The lack oforganization makes it difficultfor a reader to understandthe ideas presentedThe report containsnumerous errors in spelling,grammar, punctuation, orsentence structure thatinterfere withcomprehension. 67 Assessment Marking Scheme: PercentageLetterCodePoints93 – 100A4.0088 – 92A –3.6784 – 87B +3.3380 – 83B3.0077 – 79B –2.6774 – 76C +2.3372 – 73C2.0070 – 71C-1.67Less than70F0.00 7. Recommended Reading (Guideline)Text Books:Slack, N., Brandon-Jones, A. & Johnston, R., 2016, Operations Management, Pearson, (8th Edition), ISBN-13: 978129209867Additional Resources: Mere extracted list – Must refer to syllabus, other research databases, and relevantwebsites for your investigation.Heizer, R. & Heizer, M., 2017, Operations Management: Sustainability and Supply Chain Management,Pearson. (Global 12th Edition). ISBN-13: 97812921487487Annex AMaster of Business AdministrationOnline Assessment Cover SheetInstructions for Use1. Enter below the Student ID number and Name: Cohort, Course Name, Instructor’s Name,Assessment Number and Semester in which the course was taken e.g. Spring 2021.2. Attach this Cover Sheet as the front page of the assessment.3. Remember to keep a copy of this assessment for your record. Student Name:Student ID:Cohort:Fall 2020 – Section 3Course Name:Operation ManagementInstructor’s Name:Dr. Mohamed AKOUMAssessment Number:3Semester:Spring 2021 8Annex BAssessment Discussion FormAcademic Year 2020 – 2021Term: Fall SpringPURPOSEThe purpose of this form is to ensure the quality and integrity of student answers in assessments usedin various courses offered at Abu Dhabi School of Management (ADSM). It will be the jointresponsibility of the course instructor and the student to make sure that the student is able to discusshis/her position in the assessment document (uploaded on LMS according to published deadlines) andjustify answer’s alignment with QFEmirates Level 9 strands required in the assessment.INSTRUCTIONSSection A: This section should be completed by the course Instructor responsible for teaching a particularcourse and for each assessment given in one course.Section B: This section is to be completed by the course instructor according to the description ofassessment in the course syllabus. The instructor needs to report the CLO number, the CLO description, theProgram Learning Outcomes (PLOs), and QFEmirates strands as designed and assessed in the assessment.Instructor will input in each of the following columns related number of PLO and strand assessed in theassessment.This process must be carried out for all the number of Course Learning Outcomes (CLOs) to be measured inthe assessment.Section C: This section is to be completed by the instructor and signed jointly by both the instructor andstudent before the marking has been completed for each assessment as shown in section B.Note: This form will be a part of the course file as it can be reviewed at any time by the Dean or ProgramDirector.9Section ACourse Title: Operations Management23 Course Code: OPS 6310MBADr. Mohamed AKOUM Course Credits: Program Title: Section/Session: Instructor Name: Student ID Student Name:Assessment MidFinalDate: ……………………………………………..Section BMatrix Linking Assessment to Course Learning Outcomes, Program LearningOutcomes and QFEmirates Level 9 strands Course Learning Outcomes (CLOs) (covered inthe assessment)Program LearningOutcomes (PLOs)QFEmirates Level 9 strandsCLOCLO DescriptionPLOPLOPLOKNSKARRCSDCLO3Critically apply advanced skills requiredin research, analysis, evaluation ofcomplex ideas, information, conceptsand/or activities related to operationsmanagementP4P5KN1SK3AR3RC1CLO4Synthesize advanced problem-solvingskills to analyse highly complex issuesof organizational performance withincomplete dataP4P5P6KN2SK4AR2RC2SD3 10Section C As students, you may be required to attend asubmission discussion related to your assessment, torelease your grade from IP:Covered (C)Not Covered(NC)Assessment TopicsWe jointly confirm that the student discussed the above areasCourseInstructor:Dr. MohamedAKOUMStudent: Signatures (attended)COURSE INSTRUCTORSignature DateSTUDENTSignature Date11Annex C


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