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SAMPLEPathways toManagement andLeadershipLevel 3: Principles ofManagement and LeadershipUnit 321Managing Own Personal and ProfessionalDevelopmentSAMPLEPathways to Management and LeadershipUnit 321: Managing Own Personal and Professional DevelopmentCopyright © Chartered Management Institute, Management House, Cottingham Road, Corby,Northants, NN17 1TT.First edition 2018 Author:Linzi ConwayProject Manager:Ray RowlingsEditor:Tony Evans British Library Cataloguing in Publication Data. A catalogue record for this title is available from theBritish Library.ISBN: 0-85946-735-XAll rights reserved, save as set out below. No part of this publication may be reproduced, stored ina retrieval system, or transmitted in any form or by any means, electronic, mechanical,photocopying, recording or otherwise, without the written permission of the copyright holder exceptin accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under theterms of a licence issued by the Copyright Licensing Agency Ltd, Barnard’s Inn, 86 Fetter Lane,London, EC4A 1ENApplications for the copyright holder’s written permission to reproduce any part of this publicationshould be addressed to the publisher. Permissions may be sought directly from CharteredManagement Institute in Corby, UK. Phone Publications on (+44) (0) 1536 207379, or [email protected] for further information.This publication is sold subject to the condition that it shall not, by way of trade or otherwise, belent, re-sold, hired out, or otherwise circulated without the publisher’s prior consent in any form ofbinding or cover other than that in which it is published and without a similar condition beingimposed on the subsequent purchaser.Approved centres may purchase a licence from the publisher, enabling PDF files of the publicationto be printed or otherwise distributed solely within the centre for teacher and student use onlyaccording to the terms and conditions of the licence.Further information on the licence is available from Chartered Management Institute.Phone (+44) (0) 1536 207379, or email [email protected] Own Personal and ProfessionalDevelopmentSAMPLESAMPLE5ContentsAbout this workbook…………………………………………………………7The unit ……………………………………………………………………………………………. 7The aims of this workbook …………………………………………………………………… 7Syllabus coverage ……………………………………………………………………………… 8Getting started…………………………………………………………………………………… 9How to use the workbook…………………………………………………………………….. 9Section 1 Understand the benefits of personal andprofessional development…………………………………………13Identify the difference and simiilarities between personal and professionaldevelopment……………………………………………………………………………………. 13Getting ahead in business …………………………………………………………………. 16Explain the benfits of personal and professional development for the individual……………………………………………………………………………………………………… 20Idenitfy the benfits to an organisation of individuals undetaking personal andprofessional development………………………………………………………………….. 23Supporting resources………………………………………………………………………… 26Summary………………………………………………………………………………………… 26Section 2 Understand how personal and professionaldevelopment is informed…………………………………………..27Explain how organisations support personal and professional development . 27Identify how professional bodies/associations support and stipulaterequirements for personal and professional development……………………….. 30Summarise the implications of legal requirements on personal andprofessional development………………………………………………………………….. 33Supporting resources………………………………………………………………………… 39Summary………………………………………………………………………………………… 39Section 3 Know how to identify opportunities for personaland professional development…………………………………..41Compare different methods for undertaking personal and professionaldevelopment……………………………………………………………………………………. 41Learning and Development Methods …………………………………………………… 42The resource implications of different methods of personal and professionaldevelopment……………………………………………………………………………………. 45Resource implications of training interventions ……………………………………… 46SAMPLE6Choosing the most appropriate method for personal and professionaldevelopment……………………………………………………………………………………. 47What’s your focus? …………………………………………………………………………… 47Learning Styles………………………………………………………………………………… 49Supporting Resources ………………………………………………………………………. 54Summary………………………………………………………………………………………… 54Section 4 Know how to create and monitor a personal andprofessional development plan………………………………….57Assess current skills and competencies against role requirements andorganisational objectives using recognised tools and techniques……………… 57A sense of perspective ……………………………………………………………………… 57Create a personal and professional development plan to meet agreedobjectives ……………………………………………………………………………………….. 60Monitoring a personal and professional development plan………………………. 65Supporting resources………………………………………………………………………… 67Summary………………………………………………………………………………………… 67Before you move on………………………………………………………..69Preparing for assessment………………………………………………………………….. 69Reflecting on progress………………………………………………………………………. 71Planning your next steps …………………………………………………………………… 71The Management and Leadership Standards ……………………………………….. 72Further Resources ………………………………………………………….75SAMPLEAbout this workbook Managing own Personal and Professional Development7About this workbookThe unitThe main purpose of this workbook is to support you as you studyfor the Chartered Management Institute Level 3 qualification —Principles of Management and Leadership, so it specificallyfocuses on the content of the syllabus for Unit 321 Managing OwnPersonal and Professional Development. This is about planning forpersonal and professional development to ensure greateropportunities for success.This workbook provides underpinning knowledge and developsunderstanding to improve your skills as well as to prepare forfuture assessment. If you are studying towards the Level 3, thenyou will be assessed by your approved centre on ‘your knowledgeand understanding of’ the following learning outcomes:1. Understand the benefits of personal and professionaldevelopment2. Understand how personal and professional development isinformed3. Know how to identify opportunities for personal andprofessional development4. Know how to create and monitor a personal and professionaldevelopment plan.The aim of this workbookThis workbook aims to help you learn how to: Identify the benefits of engaging in personal andprofessional development. By using the knowledgegained, a meaningful development plan will be created tosupport you to become an effective manager in theworkplace.SAMPLEManaging Own Personal and Professional Development About this workbook8Syllabus coverageThe table below shows which sections of the workbook addressthe assessment criteria of the qualification syllabus. Unit 321: Managing Own Personal andProfessional DevelopmentSyllabus coverageAddressedwithinsection1.1Identify the differences and similarities betweenpersonal and professional development11.2Explain the benefits of personal and professionaldevelopment for the individual11.3Identify the benefits to an organisation ofindividuals undertaking personal andprofessional development12.1Explain how organisations support personal andprofessional development22.2Identify how professional bodies/associationssupport and stipulate requirements for personaland professional development22.3Summarise the implications of legalrequirements on personal and professionaldevelopment23.1Compare different methods for undertakingpersonal and professional development33.2Explain the resource implications of differentmethods of personal and professionaldevelopment33.3Explain how to choose the most appropriatemethod for personal and professionaldevelopment34.1Assess current skills and competencies againstrole requirements and organisational objectivesusing recognised tools and techniques44.2Create a personal and professional developmentplan to meet agreed objectives44.3Explain how the personal and professionaldevelopment plan will be monitored4 SAMPLEAbout this workbook Managing own Personal and Professional Development9Getting startedA large part of a manager’s job is to get things done through otherpeople. That means managing them, their performance and theirwork. It means developing their skills and talents, delegatingeffectively and making sure they stay motivated. It means enablingthem to enhance the quality of their work, and to safely achievetheir goals and targets that equal success.Getting it all done needs a cool head and enough time — and timeis a major concern for most managers. There is never enough, soit’s essential to use what there is wisely. It means avoidingunplanned disruption wherever possible and standing back fromthe day-to-day rush, so you get a clear picture of where your timeought to be going, and so you can plan accordingly.This means careful planning, and scheduling activities to makeeffective use of what time you have available. Throughout thebooklet you will be looking out for tips and techniques — there arelots in here for you to use and try out.A potential source of pressure can arise from differences betweenmanagers and non-managers in the way that they might takedecisions and solve problems. There is always the chance that adecision could have been better, but all you can really do is to takea structured approach to get the best possible outcome at thetime. Underlying all this is the need to set yourself goals andtargets, so you know where you are heading and how to get there.So, there is a lot involved in managing yourself. By the end of thisworkbook, you should feel more in control of your work and yourown performance.How to use the workbookThe workbooks provide ideas from writers and thinkers in themanagement and leadership field. They offer opportunities for youto investigate and apply these ideas within your workingenvironment and job-role.StructureEach workbook is divided into sections that together cover theknowledge and understanding required for that unit of the Level 3Principles of Management and Leadership. Each section startswith a clear set of objectives that identify the backgroundknowledge to be covered and the management skills in theworkplace that enable you to demonstrate this knowledge. You donot have to complete the sections in the order they appear in theworkbook, but you should try to cover them all to make sure thatyour work on the unit is complete. There are self-assessmentquestions at the end of each section that allow you to check yourprogress. You may want to discuss your answers to the selfassessment questions with your line manager or a colleague.SAMPLEManaging Own Personal and Professional Development About this workbook10ActivitiesThroughout the workbooks there are activities for you to complete.These activities are designed to help you to develop yourself as amanager. Space is provided within the activities for you to enteryour own thoughts or findings. Feedback is then provided toconfirm your input or to offer more ideas for you to consider.To get the best from the workbooks, you should try to completeeach activity fully before moving on. However, if the answer isobvious to you because the issue is one you have encounteredpreviously, then you might just note some bullet points that youcan then compare quickly against the feedback. You maysometimes find it difficult to write your complete response to anactivity in the space provided. Don’t worry about this — just keep aseparate notebook handy, which you can use and refer to asneeded.Try not to look at the feedback section before completing anactivity. You might like to try covering up the feedback with apostcard or piece of paper while you are working through anactivity.TimingsTimings are suggested for each section and activity, although it isimportant that you decide how much time to spend on an activity.Some activities may occupy only a few moments’ thought, whileothers may be of particular interest and so you might decide tospend half an hour or more exploring the issues. This is fine — thepurpose of the activities is to help you reflect on what you aredoing, and to help you identify ways of enhancing youreffectiveness. It is always worth writing something though, even ifit’s brief — the act of writing will reinforce your learning much moreeffectively than just referring to the feedback.ScenariosThere are scenarios and examples throughout each workbook toillustrate key points in real workplace settings. The scenarios covera wide range of employment sectors. As you work through, youmight like to think of similar examples from your own experience.Planning your workThe reading and reflection, scenarios and activities in each sectionof the workbooks are designed to take around two hours tocomplete (although some may take longer). This is a usefulindicator of the minimum length of time that you should aim to setaside for a study session. Try to find a quiet place where you willnot be interrupted and where you can keep your workbooks, notesand papers reasonably tidy. You may also like to think about thetime of day when you work best — are you a ‘morning person’ wholikes to get things done at the start of the day, or do you workbetter in the evening when there may be fewer disturbances?SAMPLEAbout this workbook Managing own Personal and Professional Development11Preparing for assessmentFurther information on assessment is available in the QualificationSupport section of ManagementDirect, CMI’s online resourceportal. If you have any further questions about assessmentprocedures, it is important that you resolve these with your tutor orcentre co-ordinator as soon as possible.Further readingSuggestions for further reading and links to managementinformation are available via ManagementDirect. You will also findtitles for Supporting Resources at the end of each section andFurther Reading at the end of the workbook.SAMPLEManaging Own Personal and Professional Development About this workbook12SAMPLESection 1 Understand the benefits of…….. Managing own Personal and Professional Development13Section 1 Understand the benefits ofpersonal and professionaldevelopmentLearning outcomes and assessment criteria (about 2 hours)By the end of this and the next section you will understand thebenefits of personal development planning for both the individualand the organisation. In this section you will be able to: 1.1Identify the differences and similarities between personaland professional development1.2Explain the benefits of personal and professionaldevelopment for the individual1.3Identify the benefits to an organisation of individualsundertaking personal and professional development Identify the differences and similarities betweenpersonal and professional developmentPersonal development and professional development havedifferences but also similarities and it’s easy to get confusedbetween them when you are looking to further your skills. So, whatare the main differences and similarities and how do you knowwhich one to focus your energies on?What is Personal Development?Personal development involves improving your skills, knowledge,talents and potential, both in and out of the workplace to help youachieve results both in work and life. A common way to thinkabout personal development is to consider ‘people skills’ or ‘socialskills,’ often called the ‘soft skills’ linked to the personal qualitiesthat make up a person’s emotional intelligence. For example,when an employer must choose between two job candidates withidentical professional skills, the candidate that has proven ‘peopleskills’ will often have a better chance.What is Professional Development?Professional development involves developing yourself in your roleto entirely understand the job you do and how you can improve. Itinvolves enhancing the necessary skills to carry out your role aseffectively as possible and is linked to continuous professionaldevelopment, something which should be maintained throughoutyour career.In simple terms, professional development is focused on theworkplace and the skills needed to do your job. Personaldevelopment is more focused on communications and timemanagement.SAMPLEManaging Own Personal and Professional Development Section 1: Understand the benefits of……14All of the skills and talents you have can fall into one of threecategories:1. Professional Skills – job-related skills are the specificskills you need to do a certain job2. Personal Skills – skills you use in daily life3. Transferable Skills – skills that you can take with you fromone job to another.So, which are you putting more time into developing?Imagine there are two people in your team, both of whom are greatat managing administration. They both deliver the results needed.However, one of them is very teamwork orientated and has earnedgreat respect from both peers and managers. Theircommunication skills are fantastic. The other person does nothave this skill and often encounters conflict from colleagues.Which of these people do you think needs personal developmenttraining?As you can see from the example, both can do their jobs. Bothhave the skills required on a professional level to deliver results,however, with the added benefit of excellent communication skillsone of the employees will always be one step ahead. Activity 1.1 Personal Development or ProfessionalDevelopment?(about 30 minutes)Using the table below identify if the skills are personal orprofessional and reflect on the reason for your choice.Skill PersonalDevelopmentProfessionalDevelopment Why?IT TrainingPlanningTimeManagementCommunicationsFinanceBudgeting SAMPLESection 1: Understand the benefits of…….. Managing own Personal and Professional Development15 LeadershipProjectManagementDecision MakingNegotiationManagingDifficultConversationsCustomerRelationshipsSocial MediaQualityManagementMarketingTeamworkManagingMeetingsCoachingMentoringAdaptabilityCoping underpressureDecision Making SAMPLEManaging Own Personal and Professional Development Section 1: Understand the benefits of…….16  Your professional and personal development are yourconcern and you should take ownership and responsibilityfor both You should aim to strike a balance to ensure that you arefocused on developing the right skills. Even if yourprofessional skills are a strength, your personal skills couldbe holding you back Now take a moment to reflect on what you have learned. What can be applied immediately? What do you need to do next to take this learningforward? How will you measure success if you apply thislearning? Getting ahead in businessJoan is the Production Manager for a global manufacturingcompany and is liked by her team and her boss, largely becauseshe just gets on with the job, head down and full steam ahead.Joan is quiet, rarely disagrees with her team and even less oftenwith her Manager. She has trouble providing negative feedbackand can often underestimate big problems. Joan has been askedto provide innovative recommendations on lean manufacturingmeasures that could be introduced within the business, but sinceshe rarely takes the initiative to suggest new ideas or projects hasfound this task difficult. Activity 1.2 Getting ahead in business(about 20 minutes)Using the scenario provided reflect on what personal andprofessional development changes Joan needs to make toimprove her performance? Consider a range of learning methods to enhance Joan’spersonal and professional skills. For example:- SAMPLESection1: Understand the benefits of……. Managing own Personal and Professional Development17 Professional Skills Arrange 1-1 coaching to challenge behaviour, set goalsand give feedback regarding assertiveness,presentation skills and performance management Assign a workplace mentor who will inspire Joan topractice new skills External training course on lean manufacturing,assertiveness and presentation skills Set-up opportunities to practice speaking at meetings,team events etc. Directed reading, webinars, podcasts.Personal SkillsTaking part in team activities outside of work to increase selfconfidence. For example, join a local gym class, running club,drama group. Activity 1.3 Professional v Personal Development(about 30 minutes)Consider your industry or sector. What are the most desirableprofessional skills and personal skills? Make a list of the top 5Professional PersonalNow go through your job description or reflect on your own jobrole and identify the professional and personal skills that arerequired for your job. SAMPLEManaging Own Personal and Professional Development Section 1: Understand the benefits of…..18 Professional PersonalNow answer the following questions:1. Are you spending most of your time developingprofessional or personal skills?2. Do you need to make adjustments regarding your focus?3. Can you identify any differences or similarities regardingpersonal and professional development? Please listbelow. Differences: Similarities:  Now take a moment to reflect on what you have learned. What can be applied immediately?

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