ACOT Training and Assessment | My Assignment Tutor

VCID. ACOT Training and Assessment/BSBWOR203/Learner Assessment Tool/V1.3/July 2020 Student Name:Student ID: BSBWOR203Work effectively with othersLearner Assessment ToolP a g e | 1VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 2020Table of ContentsAssessment Instructions to Learner ………………………………………………………………………………………………2Assessment 1- Knowledge questions …………………………………………………………………………………………….4Assessment 2- Performance Tasks ………………………………………………………………………………………………15Assessment instrument- Observation checklist …………………………………………………………………………….18Unit Result Record Sheet……………………………………………………………………………………………………………19Assessment submission recordTrainer declaration: I declare that I have received theassessment in full including all evidence pertaining to theassessment requirements.Student declaration: I declare that I have submitted the completedassessment and supporting evidence with this workbook, to my Trainer.Date received: Date submitted:Trainer name: Student name:Trainer signature: Student signature:Is this the final unit? Yes No (If Yes, please submit assessment, logbook and all other evidence)Office use onlyReceived by: Date received: Date entered on Wisenet:P a g e | 2VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 2020Assessment Instructions to LearnerYou are required to read the general assessment instruction for all students prior to commencing this assessment, itcan be located at https://www.acot.vic.edu.au/assessment-at-acot-2/.This assessment tool forms part of the assessment system for the following Qualifications:SIT30816 Certificate III in Commercial CookeryThis assessment tool contains the assessment requirements for the following unit of competency:BSBWOR203 Work effectively with othersPre-requisitesNilPurpose of these assessmentsThe purpose of these assessments is for you to demonstrate your skills and knowledge required to work cooperativelywith others and deal effectively with issues, problems and conflict.It applies to individuals who perform a range of routine tasks using a limited range of practical skills, and a fundamentalknowledge of teamwork in a defined context under direct supervision or with limited individual responsibility.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.Assessment conditionsAssessment must be conducted in a safe environment where evidence gathered demonstrates consistent performanceof typical activities experienced in the industry capability – workplace effectiveness field of work and include access to:• office equipment and resources• workplace documentation• case studies and, where possible, real situations• interaction with others.Assessors must satisfy NVR/AQTF assessor requirements.Assessment methods:Ø Demonstration of tasksØ Product-based methods e.g. reports, role plays, work samplesØ Portfolio of evidenceØ Written QuestionsØ Observation.P a g e | 3VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 2020Reasonable adjustmentThe assessor may apply reasonable adjustment during the assessment process; however, the intended outcome of theassessment must not be contravened. The assessor and the candidate need to consider and agree upon if thereasonable adjustment would be applied in the workplace meeting legislation requirements against access and equitybefore making the adjustments to the assessment.Please record reasonable adjustment changes here__________________________________________________________________________________________________________________________________________________________Submission and duration of assessmentThe assessor will inform the candidate of the due date of assessment submission before the commencement of theassessment. The duration should take approximately the equivalent time to complete in the workplace when carryingout the task for the first time. You are to attach your evidence as agreed, for your assessor• to this assessment tool or• on a USB or• Via EmailWHS/OHS requirementsIf at any stage during the assessment, you or your assessor deems the assessment activity or environment unsafe foryou, the assessor or others in your environment, the assessment needs to be stopped and a risk assessment made priorto recommencement of the assessment.Candidates’ acceptance of assessment approachCandidates Name: ______________________________________________Candidates Signature: ______________________________________________Commencement Date: ________________P a g e | 4VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 2020Assessment 1- Knowledge questionsObjective: To provide you with an opportunity to demonstrate the skills and knowledge required tocomplete the tasks outlined in elements and performance criteria of this unit:• outline the organisational standards, policies and procedures that relate to own work role• outline team responsibilities and duties and their relationship to individual responsibilities andduties.• summarise conflict resolution techniques.1. List 7 responsibilities and duties that employees should be aware of in the workplace? (PC 1.1) (KE 1)P a g e | 5VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 20202. a) Identify 4 workgroup members. (PC1.1, KE2)1. ____________________2. ____________________3. ____________________4. ____________________b) List 3 ways to conduct work activities that promote cooperation and good relationships with others.(PC1.1, KE2)3. Explain project management. (PC 1.2)P a g e | 6VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 20204. Explain what is meant by ‘Time constraints’ and list 4 effective ways to manage time. (PC 1.2)5. Explain what is meant by ‘Resource constraints’ and list 4 effective ways to manage resources. (PC 1.2)P a g e | 7VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 20206. List 5 characteristics of constructive feedback. (PC1.3, PE2)7. When receiving constructive feedback, an employee should; (PC1.3, PE2)a. _______________________________________b. _______________________________________c. _______________________________________d. _______________________________________8. Outline 6 ways in which you can contribute to workgroup goals and tasks. (PC2.1, KE2)P a g e | 8VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 20209. Give at least 5 benefits of effective teamwork. (PC2.2)10. What organisational requirements need to be taken into consideration when completing workgrouptasks?(PC2.2) (KE1-2, PE1)P a g e | 9VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 202011. Give 6 examples of the relevant information you may need to share with your work group. (PC2.3)12. Name at least 5 benefits of sharing information and collaborating with your workgroup? (PC2.3)P a g e | 10VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 202013. Identify 5 strategies or opportunities for the improvement of a workgroup. (PC2.4, PE2)14. What are personal values and beliefs? (PC3.1)15. Name at least 6 ways in which one can show respect for other peoples’ personal values and beliefs? (PC3.1)P a g e | 11VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 202016. Identify 3 linguistic and cultural differences in communication styles. (PC3.2, PE2)17. Name 5 ways you can respond appropriately to linguistic and cultural differences. (PC3.2, PE2)P a g e | 12VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 202018. Identify what types of conflict can occur in the workplace? (PC3.3, PE3)19. What are the 5 steps to conflict resolution? (PC3.4, KE3, PE3)P a g e | 13VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 202020. a) What should people do in order to successfully manage and resolve conflict in the workplace? (KE3)(PC3.4)b) Who should be involved in the resolution process? (KE3) (PC3.4)P a g e | 14VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 2020ASSESSOR USE ONLY Knowledge questions – Assessment DecisionAssessor to Record your assessment judgement on the Unit Result Record Sheet at the back of this assessment tool.Completed by assessor only – mark assessment decisiono Satisfactoryo Not Yet SatisfactoryAssessors comments (if required)Assessor nameSignatureDateReassessment 1 (if Required)Completed by assessor only – mark assessmentdecisiono Satisfactoryo Not Yet SatisfactoryAssessors comments (if required)Reassessment 2 (if Required)Completed by assessor only – mark assessment decisiono Satisfactoryo Not Yet SatisfactoryAssessors comments (if required)Assessor nameSignatureDate Knowledge questions – Student declaration:I declare that the work submitted is my own and has not been copied or plagiarised from any person or source.Student NameStudent ID:Student SignatureDate P a g e | 15VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 2020Assessment 2- Performance TasksObjective: To provide you with an opportunity to demonstrate the required skills and performance elementsand criteria for this unit in the context of a job role, andEvidence of the ability to:• identify own responsibilities in relation to the team and the organisation’s requirements• work effectively in a workgroup including:• supporting team members• using culturally appropriate communication skills• acting on constructive feedback• cooperating and contributing to team goals• identifying improvement opportunities• identify problems and conflicts and address them appropriately.Task 1You have been assigned to complete a three-course set menu consisting of an entree, main anddessert with the assistance of two other work colleagues. The menu contains three recipes thatyou have designed for this event and is to serve 20 Guests.You have three hours to organise, prepare and present your dishes in accordance to servicerequirements.You are required to complete the task providing the following information:1. Complete a workflow plan to produce the menu you have designed anda.) Identify your tasks and responsibilities.b.) Allocate tasks to your colleagues.c.) Identify any constraints.A sample workflow plan and a template for your use are supplied at the base of this assessmentbooklet.Using the document below, please complete a debrief that outlines the following:2. List the constructive feedback to your team that was made during the completion of theirtasks3. Describe ways in which you supported your team members to successfully complete thetasks on time4. Identify any culturally appropriate communication skills adopted during this task5. Describe how you responded to the constructive feedback provided during the completionof tasks6. List the ways in which you have cooperated and contributed to achieve team goals7. Reflecting on your performance, identify 3 improvement opportunities that you will adoptfor your next service.P a g e | 16VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 2020End of Shift Self-evaluationCompleted by: Name: __________________________________________________Position: ___________________________________________________1. What constructive feedback did I provide team members in the completion of our tasks during theservice period?2. What support did I provide team members during the service period?3. What additional support could I have provided?P a g e | 17VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 20204. Which culturally appropriate communication skills did I use in the completion of our tasks duringthe service period?5. How did I respond to constructive feedback from other team members in the completion of tasksduring the service period?6. How did I cooperate and contribute to the achievement of team goals during the service period?7. What three things could I adopt as improvements for the next service period?P a g e | 18VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 2020 Performance Tasks – Student declaration:I declare that the work submitted is my own and has not been copied or plagiarised from any person or source.Student NameStudent ID:Student SignatureDate Assessment instrument- Observation checklist Performance Tasks – Assessment DecisionAssessor to Record your summative assessment decision on the ‘Unit Result Record Sheet’ at the back of thisassessment tool.Completed by assessor only – mark assessment decisionAssessor nameSignatureDateReassessment 1 (if Required)Completed by assessor only – mark assessment decisiono Satisfactoryo Not Yet SatisfactoryAssessors comments (if required)Reassessment 2 (if Required)Completed by assessor only – mark assessment decisiono Satisfactoryo Not Yet SatisfactoryAssessors comments (if required)Assessor nameSignatureDateLocation of evidence (if not attached to Learner workbook):Logbook USB Portfolio Other(specify): ……………………………………… Satisfactory Not Yet SatisfactoryAssessors comments (if required) P a g e | 19VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 2020Unit Result Record SheetBSBWOR203 Work effectively with othersPlease ensure this form is fully completed prior to the submission of your assessmentStudent Declaration:I declare that:• I was made aware of all assessment requirements for this/these unit/s• I have received feedback from my assessor on the results of each individual assessment task and my overallresult for this/these unit/s• I have been made aware of the reassessment policy for any assessment tasks and/or units that I have not yetsatisfactorily completed• All work for assessment tasks submitted for this unit is my own with no part of any assessment beingcopied/plagiarized from another person or source except where authorized and listed/referenced.Student Name: …………………………………………………… Student ID: …………………………………..Student Signature: ……………………………………………… Date: ………………………….Assessment OutcomeI Justify that the rules of evidence have been considered when making a judgement of this summative assessment evidencewhich includes:Validity of its alignment (mapping) to the skills and knowledge required in the workplace addressed in the unit ofcompetency, assessment requirements and broad industry practice.Sufficiency of assessment methods and range of evidence collection methods used to determine the required quality(observable behaviours), quantity (Performance standards) and relevance (industry practice) required to determine satisfactorycompletion of assessmentCurrency of the evidence and its relation to broad industry legislation, ethics and organisational practicesAuthenticity of own work reflecting industry practice in the approach and development of product/s Assessor Decision:CommentsResultKnowledge AssessmentSNSPerformance AssessmentSNSFinal Outcome for this unitCNYC Assessor Name: ………………………………………………… Assessor Signature: ………………………………………Date: ………………………………..VCID. ACOT Training and Assessment/BSBWOR203/Learner Assessment Tool/V1.3/July 2020Sample Workflow Plan Event:Business luncheon for 100 guestsStaff on shift: Head Chef (to supervise), Sous Chef and CookMenu items:Entrée:Main:Dessert:Pumpkin soup served with Garlic BreadThai Green Chicken Curry served with steamed riceVanilla Panna Cotta Menu itemTasks allocatedto:TasksscheduleCooking TasksVanilla Panna CottaCook1Heat cream and sugar in a saucepan, dissolve sugar, remove from heat, stir in vanilla bean seeds andpod. Cover, and let infuse for 30 minutes.Pumpkin SoupCook2Peel and cut pumpkin into small cubes, dice onion and celery.Pumpkin SoupCook3Heat oil and butter in large saucepan and seal pumpkin cubes, stirring constantlyPumpkin SoupCook4Add onion and celery and cook until sweatedVanilla Panna CottaCook5Remove vanilla bean/pod, rewarm mixture. Lightly oil moulds with a neutral-tasting oil. Sprinkle gelatinover cold water in a medium-sized bowl and let stand 5 to 10 minutes.Vanilla Panna CottaCook6Pour very warm Panna cotta mixture over gelatin, stir until dissolved. Divide mixture into preparedmoulds, chill until firm, between 3-4 hours.Garlic BreadCook7Remove butter from cool room to warm to room temperaturePumpkin SoupSous Chef8Season cooked vegetables with salt and pepper. Add required amount of stock and bring to boil. Boil fora few minutes then lower heat to simmer.Thai Green ChickenCurrySous Chef9Select all vegetables for curry. Peel, chop then re-wash. Place in covered bowl and return to cool roomPumpkin SoupSous Chef10Skim surface of soup. Stir soup to ensure it is not sticking or burning on the bottom of saucepan. Adjustcooking temperature if required.Thai Green ChickenCurryCook11Cut chicken breast into appropriately sized cubes or slices for curry. Place into covered container andreturn to cool room until ready for next stage of recipe. P a g e | 1VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 2020 Pumpkin SoupSous Chef12Check that all vegetables in soup are soft. Recheck seasoning to taste. If cooked, remove from heat andleave aside to cool slightly before pureeingMenu itemTasks allocatedto:TasksscheduleCooking TasksGarlic breadCook13Peel and mince garlic, chop parsley. Mix into softened butter. Assemble garlic bread servings, wrap infoil and return to cool-room.Rice (for Curry)Cook14Wash and cook riceThai Green ChickenCurrySous Chef15Heat oil in heavy based saucepan. Sweat curry paste then add coconut milk. Add chicken and lower heat.RiceCook16Check rice, hold for serviceThai Green ChickenCurrySous Chef17Check that chicken is cooked then add all vegetables to curry except Snowpeas. Allow to cook for 2minutes then remove from heat and hold for service.Menu itemTasks allocatedto:TasksscheduleService Tasks as orders calledPumpkin Soup withGarlic BreadCook1Place required portions of Garlic Bread into ovenPumpkin Soup withGarlic BreadCook2Place required portions of soup into small saucepan and bring to boilPumpkin Soup withGarlic BreadCook4Open foil on garlic bread to slightly crisp topPumpkin Soup withGarlic BreadCookSous Chef5Ladle soup into warm bowls, garnish and send out with garlic breadThai Green ChickenCurrySous Chef6Bring required portions of curry to just below boiling point.Rice for CurrySous Chef7Check temperature of rice and dish-up required portionsThai Green ChickenCurryCookSous Chef8Add Snowpeas and cook until just blanched. Plate up and send out with riceVanilla Panna CottaCookSous Chef9Remove panna cotta from refrigerator. Run sharp knife around each Panna Cotta and unmold. Servewith garnish and accompaniment P a g e | 2VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 2020Event Details: _______________________________________________________________________________________________Staff on shift: Positions/Names:1. _____________________________________________________________ ___________________________________________2. _____________________________________________________________ ___________________________________________3. _____________________________________________________________ ___________________________________________Menu items: Entrée:Main:Dessert:________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Menu itemTasks allocated to:TasksscheduleCooking Tasks P a g e | 3VCID. ACOT Training and Assessment/ BSBWOR203/Learner Assessment Tool/V1.3/July 2020 Menu itemTasks allocated to:TasksscheduleCooking TasksMenu itemTasks allocated to:TasksscheduleService Tasks as orders called VCID. ACOT Training and Assessment/BSBWOR203/Learner Assessment Tool/V1.3/July 2020

QUALITY: 100% ORIGINAL PAPER – NO PLAGIARISM – CUSTOM PAPER

Leave a Reply

Your email address will not be published. Required fields are marked *