Implement Performance Management Systems | My Assignment Tutor

SITXHRM006 Assessment 3 – Implement PerformanceManagement SystemsIn this assessment you will;• Implement formal performance management systems• Complete and file performance management records• Agree on courses of action with colleagues and follow-up in workplace• Evaluate factors contributing to poor staff performance• Monitor the performance of individuals and their effect on the team• Take corrective action to enhance whole of team performanceScenario- Sheraton Grande Mirage ResortRemember Andrew, the Food and Beverage Operations Manager at Sheraton Grande Mirage, Port Douglas. Well after a fewset backs he has finally conducted performance reviews on all 88 hospitality staff members. Through monitoring theirperformance, he has identified many issues.Some issues could not be addressed. Remember Rachel the Cocktail barperson/ supervisor, she tried for a week or so towork with Andrew in reaching operational expectations and goals, but decided it wasn’t really for her. She has sincemoved on and obtained an apprenticeship as a hairstylist at a Cairns hair and beauty salon.Andrew also got a bit of pushback from staff that were long standing team members. They didn’t understand theimportance of change and told Andrew that they were happy with things they way they were and didn’t think there wasanything wrong with their performance.Other staff embraced the change of management and wanted to be an integral part of the performance appraisalprocess.Consequently, Andrew has advertised for several positions and you have applied. Andrew calls you and has asked if hecould ask you a few questions regarding the performance review process.Interview- Andrew discusses the implementation of performance management systemsYou are required to provide a dialogue of your telephone interview, as follows:Andrew- “have you ever been part of the performance review process in any job you have had”?Dashboard ► My courses ► Hospitality ► SIT50416 – Diploma of Hospitality Management ► SIT50416 – 2021 ►SITXHRM006 Monitor Staff Performance ► Assessments ► SITXHRM006 Assessment 3 – Implement Performance Ma…YouAndrew- What where the factors that could cause you to contribute poorly to your work performance?YouAndrew- What do you know about the performance management system?YouAndrew- What are the benefits to an organisation for implementing performance management systems? We have aperformance management system at the resort. How could you participate in its success?YouAndrew- Have you ever complete and filed performance management records? If yes, explain the process, if not, what doyou think is the objective of completing and filing such documents?YouAndrew- If you observed a staff member with performance issues, how would you agree with them on the course ofaction and follow-up in workplace?YouAndrew- If I didn’t monitor the performance of individuals in my team, what could be the impact or effect on the teamas a whole? How could I rectify this?YouAndrew- What and when would corrective action need to be taken to enhance a hospitality team’s performanceYouYou are to submit your report as outlined above.Submission status Attempt numberThis is attempt 1 ( 5 attempts allowed ).Submission statusNo attemptGrading statusNot gradedLast modified–Submission commentsComments (0) ADD SUBMISSIONYou have not made a submission yetNAVIGATIONDashboardSite homeSite pagesMy coursesHospitalitySIT50416 – Diploma of Hospitality ManagementSIT50416 – 2021SITXHRM004 Recruit, Select and Induct StaffSITXHRM006 Monitor Staff PerformanceParticipantsCompetenciesGradesGeneralZoom recoding’s 2021Learner ResourcesLearner VideosOnline Lecture Recordings 2020Zoom Class Recordings 2020AssessmentsSITXHRM006 Assessment 1 – Monitor Staff Performan…SITXHRM006 Assessment 2 – Recognise and Resolve Pe…SITXHRM006 Assessment 3 – Implement Performance Ma…Written AssessmentEvidence SubmissionSIT60316 – Advanced Diploma of Hospitality Management© Copyright VIT (Victorian Institute of Technology Pty Ltd) 2019-2020Victorian Institute of Technology Pty Ltd. City Campus Address: Level 14, 123 Queen Street, Melbourne, Victoria 3000AustraliaPhone: (61) 1300 17 17 55 Email: [email protected] RTO No: 20829 CRICOS Provider No: 02044E ABN: 41 085 128 525You are logged in as shehan mihidukulasuriya (Log out)SITXHRM006-2021Moodle 3.5.12 (Build: 20200704)


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