Case Study for Assessment 1, 2 and 3, MIS 605 Page 1 of 2Scenario (The Case)The 2020 coronavirus pandemic has impacted many industries across the globe and Australia’s fruitpicking industry is no exception. Fruit export contributes significantly to Australia’s trade. Most fruitsare generally perishable and therefore fruit picking is something that needs to be done at the righttime and with care. Although Australia’s fruit picking industry faces several issues, one of them islack of sufficient manpower. This problem, among many, has aggravated recently due to COVID 19.In order to help the farmers and the fruit picking industry, Zaf Soft, an Australian Information Systemprovider organisation has come up with a web-based solution that would help fruit farmers pick fruitwell in time. The CEO of Zaf Soft, Rabee James has decided to launch a website donesloching.com.The idea is simple, creative and most importantly it adds socio-economic value.donesloching.com would allow Australian farmers and fruit pickers to register on this website. Whilefarmers can register individually, the website also allows group registration for fruit pickers. Fruitpickers are ordinary people residing in Australia who wish to contribute to fruit picking. Thesepeople often wish to work/earn wages or at times just be part of the fruit picking process for leisureonly.The registration process for the farmers is simple. Farmers provide their contact details, farmaddress and most importantly; their business tax details. This is accompanied with a photo ID that isalso provided as part of the registration process. The fruit pickers provide much similar details if theywish to do fruit picking for earning a daily, monthly or an hourly wage. In this case they also providebank details while registering. Contrary to this, if the fruit picker wishes to register for leisure onlythen bank details and tax details are not required by the system. Fruit picker’s group registrations isonly possible if the registration is for leisure only.The website allows the fruit pickers to select and schedule their visits for fruit picking for a particularfarm; a week in advance. Each requested schedule is approved by the farmer and then the fruitpickers receive approval notification via email and/or as mobile text message (as request by the fruitpicker). Visits to the farm without farmer’s approval are not allowed and not supported by thesystem and the requested schedule is auto declined within one week from the requested date ifotherwise not approved by the farmer. While requesting for a schedule, the fruit pickers providedetails of the fruit(s) that they want to pick. This is to ensure management of wages, time, tool andresources needed to perform the work activity. Wages vary with time, weight of fruit picked and thetype of fruit. The wage is decided as per the farmer’s discretion and is provided by the farmer at thetime of registration. In case of fruit pickers who are picking for leisure only, details of fruit or fruitsthat they wish to pick is also important because this ensures general and time management at thefarmer’s end.The system also allows ‘gifting’ as well. With this functionality, the farmers decide how much fruitthey would gift (in terms of weight, as a percentage or ratio) to the fruit picker(s) who wish to pickfruit for leisure only. This information is also provided by the farmer at the time of registration andequivalent amount of fruit is given as gift by the farmer, on the farm, to the fruit pickers, based onhow much fruit has been picked. The gifting process also allows farmers to create a role of giftmanager. The role of the gift manager is just to support the farmer. The gift manager is onlyresponsible for allocating gifts (fruit) as per the information provided by the farmer at the time ofCase Study for Assessment 1, 2 and 3, MIS 605 Page 2 of 2registration. The system therefore keeps track of how much fruit was gifted and how much waspicked. For the fruit pickers who are picking to earn wages, the information i.e. ‘how much fruit ispicked?’, is important for wage management purpose.donesloching.com allows fruit pickers to cancel their visits. It also allows, cancellation of registrationfor both farmers and fruit pickers. Similarly, the website allows both the parties to make changes totheir registration as and when required. The website supports a complete portal for the farmers andthe fruit picker. The fruit picker’s portal allows them to see their past and upcomingactivities/calendars. They can also see details of their account. For every visit to the farm, they canadd comments, experiences and memory photographs. Farmer’s portal also allows them to see theirpast, current and upcoming farm reservations. The farmers can see how much fruit was collected byeach fruit pickers and what was gifted or paid to them. They can see detailed comments andexperiences of every fruit picker for every reservation. The farmer’s portal also allows them to selectphotographs of the fruit picking activity for the website’s photo gallery. Only the photographs thatthe fruits pickers allow to share can be shared by the farmers. Finally, the website also allows thefarmers to generate daily, weekly and monthly reports to get quantitative insight into whole fruitpicking activity and the fruit(s) picked.Rabee James, the CEO of Zaf Soft, is confident that this website would be a huge success. Zaf Softplans to earn from farmers. Very minimal subscription charges are charged from the farmers at thetime of registration. donesloching.com allows monthly and yearly subscriptions. The subscriptioncharges are decided by the management of Zaf Soft and can be added to the system via the adminportal. The administrator is responsible of managing the overall website’s smooth functioning, databackup, recovery and upgradation.==============Notes for students:a) This is a hypothetical case study that has been developed to facilitate Assessment 1, 2 and 3of MIS 605.b) Students are requested to make assumptions where necessary.c) Students must read the case multiple times to understand it completely.d) The case study is not straightforward. Some information is provided in a sequential mannerand some is given randomly. Similarly, some parts of the case provide more details than theother. This is purposely done to facilitate student’s learning and thought process.
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