Questions 1 What makes Airbnb different from other service organisations in the travel accommodation sector? 2 Using examples, explain what features of Airbnb’s service fulfil the five dimensions of service quality. How do the features contribute to creating and maintaining long-term customer relationships? 3 How does Airbnb overcome issues that can emerge, given the unique characteristics of services (tangibility, inseparability, heterogeneity and perishability)? Provide examples. 4 What current and potential future challenges does Airbnb face as a service that centres on the emerging sharing economy? 5 Describe some innovative solutions and/or strategies that service organisations using P2P sharing business models can implement by understanding the extended services marketing mix.
- Assignment status: Already Solved By Our Experts
- (USA, AUS, UK & CA PhD. Writers)
- CLICK HERE TO GET A PROFESSIONAL WRITER TO WORK ON THIS PAPER AND OTHER SIMILAR PAPERS, GET A NON PLAGIARIZED PAPER FROM OUR EXPERTS