CHC52015 Diploma of Community Services | My Assignment Tutor

CHCCSM005 Student Assessment Task One: Questions Assessment Cover Sheet This document must be signed by the student for each assessment completed. Submission of Assessments will not be accepted for marking/review without a completed and signed Assessment Cover Sheet. Qualification TitleCHC52015 Diploma of Community ServicesUnit CodeCHCCSM005Unit TitleDevelop, facilitate and review all aspects of case management.Student NameStudent IDStudent EmailAssessor NameCampus☐ Melbourne ☐ Sydney ☐ PerthDue DateWeek 6Submission DateAssessment TaskTask One – Questions Student Agreement: By signing this Agreement, I confirm that I understand the Assessment Submission Guidelines, as detailed in the Student Handbook and Acknowledge Education’s policies and procedures. In particular: The work submitted is my own and does not contain another person’s material represented in my work.I understand that I must acknowledge in an appropriate manner all information and sources of assistance used in my assessment work.I have followed all submission, presentation and file name guidelines outlined in the submission guidelines. I am aware that if I do not follow the required guidelines, this could result in my assessments being returned not assessed by my trainer/assessor.I understand that I must not receive undue assistance or the unauthorised help of others in the preparation of my assessment work.I will not allow other students to access or copy in whole or any part of my assessment work.I understand that if I am dissatisfied with the way I have been assessed or with my result, I have the right to appeal as detailed in the Student Handbook and Acknowledge Education’s policies and procedures. Student Declaration: I hereby declare that I have read the above statement and that all the material I submit for assessment is entirely my own and meets all of the college’s assessment requirements. Student SignatureDate Assessment Task 1: Questions Student Assessment Instructions This is a written assessment. All questions must be answered for this assessment.This written assessment will need to be completed again if it is incomplete or without satisfactory performance, after further training support. This may be to focus on question areas not achieved in the prior attempt at the assessment. The written assessment may be re-attempted on two further occasions (maximum of three attempts).This is an open book assessment.Respond to all questions in the spaces provided.You must answer all questions correctly for this assessment to be completed satisfactorily. Ask your assessor to clarify any aspect you are unsure about in this assessment task. Required Resources You will need to have access to relevant legislation, standards and codes, industry practices. Evidence You must submit the completed assessment cover sheet and your answers to your assessor, either by handing in written responses or by online submission within the allocated time.Ensure you keep a copy of your submitted work. Assessments submitted without a completed cover sheet will not be accepted. When and where will this assessment take place? Your assessor will provide you with the due date, which can be recorded in the assessment plan.Your assessor may also specify the length of time allowed and the expected word count, if applicable. What if the assessment is not suitable? If you are unable to provide sufficient evidence with the written assessment method, your assessor may be able to provide you with an alternative method. Discuss this with your assessor. What happens if your answers are not satisfactory? If any of the assessment responses are not satisfactory, your assessor will provide you with feedback. You may need to resubmit some or all the questions. Your assessor will explain the details for your reassessment.In most cases, you will be allowed a maximum of three attempts.If you are not satisfied with your assessment result, you have the right to lodge an appeal. Ask your assessor or contact the Course Coordinator for more information. Question 1Provide two methods of collecting information for a case management plan about the person’s needs and goals.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 2Provide two considerations of evidence-based practice.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 3Describe the aim of the strengths-based approach to case management.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 4Describe the emphasis of the rights-based approach to case management.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 5Describe what the person-centred approach to case management relies on.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 6Describe two aspects of immediate needs in the needs-based approach to case management.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 7In order to effectively utilise case management processes, list two underpinning requirements that must be adhered to.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 8Provide one situation where mandatory reporting applies.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 9Describe one way the Australian Privacy Principles impact case management information.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 10Describe one way confidentiality impacts case management information.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 11Provide two examples of what a policy may apply to regarding case management.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 12The Australian Community Practice Guidelines 2.3 explains a worker’s role in handling complaints. What does the guideline require you to do in regards to a client’s right to make a complaint, and how would you implement this?AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 13Provide one example of an area in community services where a statutory mandate applies.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 14Provide one example of how you can facilitate a person in goal-setting and participation.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 15Provide a brief explanation of the social cognitive theory of behavioural change.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 16Provide an example of how the planned behaviour theory may be put into practice.AnswerResultSatisfactory ☐Not Satisfactory ☐ Question 17Provide one example of a restricted practice that may be used in a non-voluntary intervention.AnswerResultSatisfactory ☐Not Satisfactory ☐ Question 18Describe one way that you can work with a person without imposing your values on them.AnswerResultSatisfactory ☐Not Satisfactory ☐ Question 19Briefly describe how you can incorporate a person’s value systems into their case management plan.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 20Briefly describe what impact the value systems of key stakeholders can have on the case management plan.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 21Provide one aspect you need to take into account when working with a CALD person.AnswerResultSatisfactory ☐Not Satisfactory ☐ Question 22Provide two ways to conduct case management in a culturally appropriate way when working with Aboriginal and/or Torres Strait Islander peoples.AnswerResultSatisfactory ☐Not Satisfactory ☐ Question 23Provide two factors to consider when working with people with a disability.AnswerResultSatisfactory ☐Not Satisfactory ☐ Question 24Provide two aspects to consider when working with people in the LGBTI community.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 25Provide two examples of homelessness.AnswerResultSatisfactory ☐ Not Satisfactory☐ Question 26Provide a brief description of cultural invisibility that older people can feel.AnswerResultSatisfactory ☐ Not Satisfactory☐ Question 27Provide two areas of legislation that are relevant to child protection.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 28Provide two aspects of complaints management.AnswerResultSatisfactory ☐ Not Satisfactory☐ Question 29Describe two ways that you can establish a rapport with a person.AnswerResultSatisfactory ☐ Not Satisfactory☐ Question 30Provide two aspects of a formal meeting process.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 31Provide one reason why it is important to specify roles and responsibilities of people involved in the case management plan.AnswerResultSatisfactory ☐ Not Satisfactory☐ Question 32Provide one reason why a case manager needs to be familiar with a range of available services.AnswerResultSatisfactory ☐ Not Satisfactory☐ Question 33Describe how the Universal Declaration of Human Rights underpins the rights of people involved in the decision-making process.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 34Provide one right of an organisation when providing services.AnswerResultSatisfactory ☐ Not Satisfactory☐ Question 35Describe why is it important to understand family dynamics when providing case management support.AnswerResultSatisfactory ☐ Not Satisfactory☐ Question 36Provide an example of a long-term need.AnswerResultSatisfactory ☐ Not Satisfactory☐ Question 37Provide one indication that a plan may need to be revised and/or adjusted.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 38Provide one behavioural indicator that may suggest abuse.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 39Provide one example where you may need to apply a strategy to deal with a complex or high-risk situation.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 40Describe a case manager’s duty of care in regard to child protection.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 41Describe a case manager’s duty of care in regard to domestic violence.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 42Describe a case manager’s duty of care in regard to suicide.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 43Describe a case manager’s duty of care in regard to elder abuse.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 44Describe a case manager’s duty of care in regard to people with disabilities.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 45Explain why it is important to match the needs of the person with the experience, workload and geographical location of the worker or service provider.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 46List two aspects of a target for change or action.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 47Describe one way you could assist a person to achieve their targets.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 48Describe how feedback forms are used as a monitoring strategy.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 49Describe one way you can use feedback forms to assess the need for change.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 50Describe the priority of the negotiation process when changing the case management plan.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 51Provide two documentation requirements that may apply when documenting an inter-agency agreement.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 52Provide a brief explanation of the goal of evidence-based practice.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 53Provide one criterion that must be met before a case can be closed.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Question 54Describe two approaches to service delivery that address the experience, skills, values and development of participants.AnswerResultSatisfactory ☐ Not Satisfactory ☐ Assessor NameAssessor Signature Student NameStudent Signature


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