ICT703Assessment Task 2Page1ICT703Network Technology and ManagementAssessment Task 2Assessment and Submission DetailsMarks 35% of the total assessment for the courseDue Date – Week 12, Friday 5pm (AEST)Submission detailsPlease submit this assignment as a single MS Word document (.docx) via SafeAssign on Blackboard.All assignments will be checked for plagiarism and/or collusion between individuals. Refer to yourcourse outline or the course Blackboard web site for a copy of the “Student Misconduct, Plagiarismand Collusion” guidelines.Refer to the assignment rubric on Blackboard for the marking criteria and standards. Theassignment will be marked out of a total of 100 marks.Note: Each student MUST retain a copy of the assignment and this copy MUST be produced within24 hours of it being requested by the Course Coordinator. Failure to produce the second copy ofthe assignment when requested may result in loss of marks or a fail grade for the assignment.Requests for an extension to an assignment MUST be made to the Course Coordinator prior to thedue date. Requests made on or after the due date will only be considered in exceptionalcircumstances.Notice: Parts of this assignment brief are adopted from the Cisco Networking Essentials course thatis copyright material. © 2017 Cisco and/or its affiliates. All rights reserved.The University of the Sunshine Coast (USC) is a Cisco Networking Academy.ICT703Assessment Task 2Page2Background:You have obtained a contract position at a medium-sized marketing and advertising firm calledPriority Advertising. Your contract responsibilities are to help them plan their emerging networkingand communications requirements and update some of their IT resources. Priority Advertisingcurrently hires 95 employees and operates from Level 10 and 11 on the X Tower in Brisbane CBD.Priority Advertising has recently purchased a five-story building in a Brisbane suburb – see Fig. 1 forthe floor plan – where they can allocate a separate floor to each of their five departments, namely(1) marketing, (2) advertising, (3) graphic design, (4) photography, and (5) HR and accounting.They plan to move to their new office in a three-month period. Also, Priority Advertising’s list ofcustomers has greatly expanded to other cities, mainly Toowoomba where their customers inToowoomba are demanding more interactive advertising media, including video presentations.The management recognizes the business potential in this new market in Toowoomba and haveleased a small office in Toowoomba (aka Priority Advertising’s sixth department) – see Fig. 2 for thefloor plan – to host 8 local employees.They have hired you to review their existing IT resources and produce a proposal that allows thecompany to take advantage of their firm’s expansion. The management has stated that if theproposal meets their requirements, they may hire you full-time to implement and manage thesenew resources.Brisbane Office Floor Plan (five identical floors)Figure 1: Brisbane Office Floor Plan (similar for all 5 floors)ICT703Assessment Task 2Page3Toowoomba Office Floor PlanFigure 2: Toowoomba Office Floor PlanYou now have an idea of the scope of the project that you have undertaken, but do not have allinformation required to proceed. Using the details provided in the following sections you arerequired to prepare a professional business report of 2500 words addressing the seven activitiesidentified below.Part 1: Gather System Requirements.Priority Advertising has provided a written summary containing floor plans for their Brisbane andToowoomba offices, and notes from a verbal interview with the management team. Gather asmuch information as possible from these two sources to help you plan a technical solution forPriority Advertising’s networking and communications requirements.Step 1: Review available information.Priority Advertising Information: Because Priority Advertising is a medium-sized enterprise, it has noIT department. Everyone has taken care of their own resources in the Brisbane office. If they couldnot fix the problem, they would call in an outside service technician. Currently, the machines areconnected together through fourteen (14) 10/100Mb switches (with 10 ports each). Employeeswork with older PC tower computers with 2 Gb of memory, a 250 Gb hard drive, and 7 USB ports.The processors are AMD Athlon 64 x2 dual core processor and a CD/DVD read/write drives.Additionally, graphics production editors (team of 10 employees in Brisbane) utilize PCs with 8 GBof memory and 500 Gb hard drive to run special editing software that uses very high-resolutiongraphics.The systems are all still running the Windows 7 operating system, and there is a low-capacity,monochrome laser printer attached to each machine. These machines are not capable of runningthe software application required for video development.ICT703Assessment Task 2Page4The Toowoomba office will be operational soon, and additional employees will be hired to handlethe new video production work. The company will have the following employees at theToowoomba office:Toowoomba Department Manager – Duties include scheduling work, hiring andmanaging part-time workers, weekly payroll, and project tracking. The administrativemanager uses spreadsheet and database software and must be able to use email.Film Production Editor – Requires special editing software that uses very high-resolutiongraphics and requires at least 16 GB of memory to run effectively. The software alsointerfaces with a video capture interface board that uses PCIex16 slot in the computer. Thisspecialized software only works in a Windows 10 environment. It is important that thecomputer purchased for this position supports high-resolution video and has enoughmemory to enable the editor to work quickly. The production editor produces the finalcopies of the films and works within very tight deadlines. The editor must also be able touse email.Film Crew – The other six employees are mobile workers, consisting of two productionassistants, two camera people, a production manager, and a film director. They are in theToowoomba office an average of two days per week. The rest of the time is spent either atcustomer sites or on film locations.Because all the mobile workers are required to have access to email and productionschedules, both at the office and while on location, it is important for them to be able toconnect to the main office from anywhere. They have no special software requirements,but they do need a large hard drive to store the film files while they are working on them.The mobile workers must work at various locations and may not always be able to pluginto a data port. It is important that they are able to connect to the internal networkwirelessly.Because of the sensitive nature of some of the documents and records required by the managersof all six departments, private color laser printers must be installed in the managers’ offices in bothBrisbane and Toowoomba. Combination copiers/printers and high-resolution scanners must alsobe purchased and shared among all employees.For the purposes of training and compatibility, all the computers should use the same operatingsystem and applications, if possible.Step 2: Interview with the Management.Below are the notes collected during an interview session with the management team.• Priority Advertising employees need access to email, which they currently get from their ISP.The email system that the ISP provide uses a web client that Priority Advertising employeescan access over the Internet. Priority Advertising employees are also able to access thisemail from their home computers.• Priority Advertising want to be able to internally set up email accounts for employees to usewhile they are working with them. Any maintenance work such as Hardware or Softwareupgrades to the email server must not interrupt access to files.ICT703Assessment Task 2Page5• It is necessary for managers and employees to share files between themselves. These filesare usually spreadsheets and documents, but sometimes, they must send large film filesback and forth between the mobile workers and the office. Files must be available fordownload during the day, and also at night, when employees are away from the office.These film files are usually between 5 GB and 20 GB in size.• The management wants some project files to be kept securely and backed up regularly inthe Brisbane office building and can be accessed and shared only by the departmentmanagers from both office locations. Any maintenance work such as Hardware orSoftware upgrades to the file server must not interrupt access to files.• Color printers that are also capable of making copies are required for each workspace, i.e.,one on each floor of the new Brisbane office and one in the Toowoomba office. Becausethe printers are expensive, it is necessary for everyone to be able to print to it when theyare in the office. Some of the storyboard documents are over 100 pages, with lots ofgraphics.• Wireless internet access should be made available in all six departments.• In response to the Priority Advertising’s enquiries regarding their IPv4 needs, their ISP hasadvised that Priority Advertising can continue using their current block of public IPv4addresses, that is 184.108.40.206/28.• Each department should maintain an individual network, while all the departments andthe Toowoomba office should be able to communicate with each other, and anynecessary internal server(s), and access the Internet. Network management protocols mustbe deployed to make identification and management of network devices easy andconvenient.Step 3: Select the appropriate equipment and services.After you have gathered all the appropriate information, it is time to do some research. You mustnow use your knowledge and research skills to propose an appropriate technical solution for theirlimited budget and time requirements. Proposing a solution that is beyond the financial capabilitiesof the company is of no benefit. However, it can be helpful to propose a solution within thecurrent budget, and offer suggestions that would improve network performance or productivity ifadditional funding becomes available. If you can justify these extra expenditures, the company mayconsider them for later implementation or may even find the extra funding needed.When developing a plan, it is often easier to start at the end user and then work back toward thenetwork and any shared resources, and then finally, any external connections to the Internet orother networks. Many different forms have been developed to help with planning and equipmentselection. It is a good idea to use one of these forms or to design your own to keep everythingorganized.Activity 1Propose a computer system for each of the specific uses, i.e., general use, graphics production andfilm production. Search the Internet or local sources for availability and pricing information.ICT703Assessment Task 2Page6Activity 2Use the following form to propose a server that can support their email and FTP requirements.Server Planning Form Location:ComponentRecommendationProcessor:(Manufacturer, Model, Speed)Memory:(Type, Amount)Hard Drive:(Type, Capacity)CD-ROM/DVD:(Read, Read/Write, Speed)USB Ports:(Number, Location)Video Card:(Manufacturer, Model, Video RAM)Sound Card:(Manufacturer, Model)Modem:(Internal/External, Speed, Standard)Network Card(s):(Ethernet: speed, Wireless, Standard)Operating System:(Manufacturer, Version, Compatibility)Monitor:(Size, Resolution, Refresh Rate)Printer:(Manufacturer, Model, Type, Speed)Speakers:(Manufacturer, Model, Type)Internet Connection:(USB, Ethernet, Wireless) Activity 3Develop and demonstrate a complete network layout plan for Priority Advertising requirements.Because the company has limited funds available for this project, it is important that where possibleonly equipment designed for the small business and home markets be used.Activity 4After the end-user systems and network layout have been selected, it is time to look at theworkflow and decide on any shared components and network technology to support thisworkflow. This can include such things as shared printers, scanners, and storage as well as anyfirewalls, routers, switches, access points and integrated service routers. When planning a networkinfrastructure, always plan into the future. For larger companies, because it is usually a substantialinvestment, the infrastructure should have a lifetime of about 10 years. For smaller companies andhome users, the investment is significantly less and change occurs more frequently.Using the Internet and locally available resources, research available high-speed colorcopiers/printers/scanners, access points, switches and routers that are suitable for the PriorityAdvertising offices. In your report include a write-up for at least two devices of each equipmenttype and provide supporting details to justify your selection. Included in the write-up should be adescription of the device, including the manufacturer, the model, the seller, the cost, and a briefsummary of the manufacturer specifications.ICT703Assessment Task 2Page7Activity 5It is necessary to plan the Internet connectivity, and which services are provided by the ISP andwhich services must be provided in-house. Larger companies usually provide services in-house,while small businesses and individuals normally rely on an ISP to provide these services. Most ISPsoffer a variety of services and service levels.In your report include the specifics of internal services (networking and security) that must beoffered by Priority Advertising, and the devices and protocols that provide these services. Providesupporting details to justify your answer.Part 2: Plan the installation.After the equipment has been selected and the required services planned, the physical and logicalinstallation is planned out. Physical installation includes the location of equipment and devices,along with how and when these devices are to be installed. In the business environment, it isimportant to minimize disruption of the normal work processes. Therefore, most installations,changes, and upgrades are done during hours when there is minimal business activity. Physicalinstallation should also consider such things as adequate power outlets and ventilation, as well asthe location of any necessary data drops. Planning for physical installation is out of the scope of thisassignment.Equally as important as planning the physical layout of the network and equipment is planning thelogical layout. This includes such things as subnetting, addressing, naming, data flow, and securitymeasures. Servers and some network devices are assigned static IP addresses to allow them to beeasily identified on the network and to also provide a mechanism for controlling access to thesedevices. Most other devices can be assigned addresses using DHCP. Note that both a server and itsbackup server must be accessed via the same public IP address.Activity 6Devise subnetting and addressing schemes for Priority Advertising. The schemes must provideservers and some other network devices (where necessary) with a static address and allow all otherhosts to be configured via DHCP. Identify and list the details of all internal and external subnets andthe ranges of useable IP addresses (and default gateways) for DHCP within each internal subnet,and also assign an appropriate IP address (and default gateways) to network devices that shoulduse a static IP address.Use the following tables to report the required setups for subnetting and addressing.Table 1: Subnetting Table (to be used for all Priority Advertising internal and external subnets) SubnetNetworkAddressSubnetMaskFirst UsableIP AddressLast UsableIP AddressBroadcast Address. . . ICT703Assessment Task 2Page8Table 2: Addressing Table (to be used for all devices/interfaces with static IP addresses) DeviceInterface*IP AddressSubnet MaskDefault Gateway^. . . *Can be NIC, Serial, FastEthernet, etc.^ Use N/A for routers.Note: Show all your workings for subnetting in an appendix.Activity 7Priority Advertising is concerned that their files and resources may be vulnerable through the wiredor wireless networks. Explain how the use of public and private IP addresses together may addressthis concern and provide a security plan that allows only Priority Advertising employees to connectto the network and gain access to company information and resources.Part 3: Prepare and present the proposal.All gathered information and the proposed technical solution must be assembled into a formatthat makes sense to the company who has asked you to provide a solution. The formal reportusually contains many different sections, including:• Title page• Executive Summary• Tables of Contents, Figures and Tables• Introduction• Project proposal, comprising needs statement, goals and objectives, methodology andtimetable, technical solutions and evaluation, budget summary, and future plans.• Recommendations and Conclusions• Bibliography and List of Refences• Appended informationThe report is often presented to various groups for approval. When presenting the report, presentit in a confident, professional, and enthusiastic manner. The report must be technically accurateand free from spelling and grammatical errors.ICT703Assessment Task 2Page9Assignment Requirements and deliverablesYou are to prepare a formal proposal report for Priority Advertising that includes all thecomponents listed above by detailing the equipment, management and security requirements forthe above case study and justifying suitable technologies to enhance the business’scommunications and networking within and outside the organisation. Be sure to include all costinformation and network diagrams.The report must be written in Microsoft Word. Multiple files will not be accepted.Report Structure: The report must be formatted using the following guidelines:• Paragraph text: Use 11-point Calibri single line spacing• Headings: Use Arial in an appropriate type size• Margins: 2.0cm on all margins• Header: Report title• Footer: Page numbering – up to and including the Table of Contents use roman numerals(i, ii, iii, iv), restart numbering using conventional numerals (1, 2, 3, 4) from the first pageafter the Table of Contents.• Title Page must not contain headers or footers• The report is to be structured as a formal business report.• Refer to the following references for details on report structures: Summers, J., Smith, B.(2014), Communications Skills Handbook, 4th Ed., Wiley, AustraliaReferencing: The report is to include appropriate references and these references should follow theHarvard method of referencing. Note that ALL references should be from journal articles,conference papers, technical papers, recognized experts in the field or vendors’ and serviceproviders’ websites.
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